Imaging Operations Manager
Read straight from Iron Mountain's careers page, verified 4d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
Salary$108k
LocationUS | TX | Dallas | 4117 Pinnacle Point Drive
Work modeon-site
Typefull-time
SeniorityMid
Experience5–7 yrs
DepartmentOperations
Company size10,000+ people
PostedOct 14, 2026 · 3w ago
Verified live4d ago
At a glanceSummarised by Seekless from the posting.
5 to 7 years of computer experience in Windows environments and imaging
2 to 3 years of management and operations experience
Strong knowledge of imaging software
Knowledge of scanner/hardware operations
People management experience
Capacity planning experience
Experience maintaining operational security/DR controls
Bachelor's degree in Business or Computer Science or equivalent
Knowledge of Kofax Ascent Capture
Flexibility to support a 100% onsite role overseeing multiple shifts with up to 1% travel
Skills
Windows
Kofax Ascent Capture
Benefits
Paid time off
Health insurance
Retirement plan
Professional development
About the company
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.
About the role
Iron Mountain is seeking a strategic Imaging Operations Manager to join our Digital Solutions team.
As the day-to-day leader for a dedicated program, you will drive operational excellence by managing workflow processes, maintaining program capacity, and overseeing shift operations 100% onsite. In this role, you’ll have the opportunity to directly impact performance and financial success while serving as a key partner for program implementations and leadership backup. Former employees of Pitney Bowes, Ricoh, Kofile Technologies, Exela Technologies, and Xerox are encouraged to apply.
Responsibilities
What You’ll Do (Responsibilities) In this role, you will:
•
Drive Daily Operational Excellence: Oversee end-to-end imaging workflows, monitor throughput across all phases, and engage team members through active performance coaching.
•
Manage Financials & SLA Reporting: Maintain program billing accuracy and deliver clear update reports on key KPIs, SLAs, and operational root causes.
•
Safeguard Chain of Custody & Compliance: Enforce site security policies, local chain of custody protocols, imaging equipment maintenance, and disaster recovery procedures.
•
Support Program Growth & Implementation: Partner cross-functionally to execute technical and operational changes, onboard new staff, and assist with client presentations.
•
Ensure Backup & Capacity Leadership: Act as the primary backup for the Senior Operations Manager while managing resource allocation and system utilization to meet incoming volume demands.
Requirements
What You’ll Bring (Skills & Qualifications) The ideal candidate will have:
•
5 to 7 years of computer experience in Windows environments and imaging, along with 2 to 3 years of management and operations experience.
•
Strong knowledge of imaging software (Kofax Ascent Capture is a plus) and scanner/hardware operations.
•
Proven background in people management, capacity planning, and maintaining operational security/DR controls.
•
Bachelor’s degree in Business or Computer Science (or equivalent practical experience/post-graduate training).
•
Flexibility to support a 100% onsite role overseeing multiple shifts with up to 1% travel required.
Benefits
What We Offer (Benefits)
•
Monday–Friday full weekday schedule (1st Shift)
•
Compensation: $108,000.00/yr
•
Competitive compensation and benefits aligned with your experience.
•
Paid time off and holidays to support your work-life balance.
•
Flexible work options or alternative work options to support work–life balance (where applicable).
•
Comprehensive health, wellness, and retirement plans.
•
Opportunities for continuous learning and professional growth through our development programs.
Ready to take the lead in driving operational excellence? Apply today to join our team!
Legal
US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
Category: Operations Group