Patient-Facing Clinical Practice (Required)
This is a hands-on clinical leadership role. The Medical Director is expected to maintain an active patient panel and provide a minimum of 10 hours per week of direct patient care.
This patient-facing commitment ensures that clinical leadership remains grounded in real-world care delivery, patient experience, and the practical realities of our care model. Insights from direct care are expected to inform clinical decision-making, protocol development, provider mentorship, and cross-functional collaboration with Product and Operations.
The Medical Director at Enara operates with a unique duality.
- The clinical authority responsible for medical quality, safety, and regulatory integrity
- A Care Catalyst who shapes how care is delivered across a modern, technology-enabled clinical ecosystem
You will sit at the intersection of clinical outcomes, operational execution, and product evolution, ensuring that our care model is evidence-based, scalable, and deeply human.
This role requires a leader who can set a clear clinical bar, hold teams accountable with empathy, and translate medical judgment into systems, protocols, and workflows that serve our three core stakeholders: Patients, Providers, and the Organization.
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1. Provider Network Performance & Capacity
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Capacity Planning: Forecast clinical demand, identify constraints before they become blockers, and ensure we have the right providers in the right markets at the right time.
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Provider Utilization: Monitor and optimize how effectively our network operates. Identify underutilization, address burnout risks, and balance load across providers.
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Recruitment & Retention: Partner with HR to attract high-quality providers. Create an environment where clinicians want to stay and grow.
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Compensation Model Ownership: Design, implement, and standardize provider compensation models that attract and retain great clinicians while fitting within our economic constraints (provider comp must work within ~50% of revenue share). You’ll own this end-to-end : structure, rollout, and ongoing refinement.
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Multi-State Operations: Navigate the complexity of operating across California, Minnesota, Maryland, Kansas, Michigan, and future markets.
2. Clinical Quality & Governance
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Standards of Care: Develop, implement, and continuously refine clinical policies, protocols, and pathways grounded in evidence-based medicine and best practices in obesity and metabolic health.
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Provider Performance: Directly manage supervising physicians. Conduct structured 1:1s. Give clear, actionable feedback. Address performance gaps quickly and fairly.
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Quality Metrics: Define and monitor clinical outcomes and safety indicators. Drive improvement through data, not anecdote.
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Regulatory Compliance: Ensure we meet all federal, state, and local requirements. Maintain audit readiness.
3. Operational Efficiency & Cross-Functional Partnership
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Workflow Optimization & Resource Stewardship: Identify where clinical processes create drag. Partner with Ops to fix them. Contribute clinical perspective to staffing models, budgeting, and capacity planning to ensure cost-effective care without compromising quality.
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Technology & Tooling Needs: You don’t need to architect our products, but you need to clearly articulate what clinicians need to deliver care efficiently at scale. Be the voice of clinical reality in product conversations.
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Documentation & Coding Integrity: Ensure documentation practices support clinical excellence, regulatory compliance, and accurate billing. Partner with revenue and operations teams to close gaps proactively.
4. Clinical Leadership & Team Accountability
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Cultural Leadership: Serve as a role model for Enara’s clinical culture. Foster high standards of care, psychological safety, and continuous improvement across the provider network.
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Physician Management & Mentorship: Directly manage supervising physicians with structured monthly 1:1s, provide timely, actionable feedback and coaching, address performance gaps with clarity, fairness, and support, ensure providers understand how their daily clinical decisions connect to patient outcomes and Enara’s broader mission
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Grounded Clinical Practice & Communication: Maintain an active patient panel with a minimum of 10 hours per week of direct patient care to stay closely connected to patient experience, clinical workflows, and the realities of care delivery that inform leadership decisions. Act as the primary clinical voice to executive leadership, translating frontline realities into strategic insight and operational priorities.