AI
AiaAssociate - Policy Owner Services
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Before you apply
LocationPutrajaya, MY-AIA Shared Services Malaysia
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedNov 2, 2026 · 2d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Process all policy change requests received as per stipulated requirements
Ensure all policy transactions comply with company policies and regulatory requirements
Ensure meeting individual productivity target, quality target and Turn Around Time (TAT) target as per stipulated requirements
Ensure 100% on-time implementation of impact plans and participate / drive / contribute to team activities
Attend and obtain certification for development plans aimed at upgrading authority limits, enhancing skills, and fostering personal development
You must provide all requested information, including Personal Data, to be considered for this career opportunity
Start building a career with purpose.
At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities.
Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.
About the Role
Process authorized policy servicing related transactions within the required benchmarks under POS.
Responsibilities
•
Process all policy change requests received as per stipulated requirements.
•
Ensure all policy transactions comply with company policies and regulatory requirements.
•
Ensure meeting individual productivity target, quality target and Turn Around Tome (TAT) target as per stipulated requirements.
•
Ensure 100% on-time implementation of impact plans and participate / drive / contribute to team activities.
•
Attend and obtain certification for development plans aimed at upgrading authority limits, enhancing skills, and fostering personal development.
•
Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
Legal
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.