Director, Customer Hardware Engineering
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Before you apply
Salary$100k – $500k
LocationToronto, Ontario, Canada
Work modehybrid
Typefull-time
SeniorityDirector
DepartmentAI Hardware
Company size501–1,000 people
PostedApr 22, 2026 · 6mo ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Apr 22, 202643% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Experienced leader of customer-facing technical teams and Field Application Engineering organizations
Strong background across RTL, verification, and physical design for custom silicon programs
Systems thinker who understands how RTL choices affect software, performance, and customer solutions
Clear communicator who aligns customers, FAEs, and internal teams around shared technical goals
Eligible to access U.S. export-controlled technology
Citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department
Skills
RTL
verification
physical design
silicon
NEO
About the company
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.
About the role
At Tenstorrent, we are building open, scalable compute for real AI workloads. As Director, Customer Hardware Engineering, you own the technical relationship with strategic customers and FAEs, turning their silicon needs into precise requirements for our hardware and software teams. You connect customer architectures to Tenstorrent platforms so their models run efficiently on our silicon.
This role is hybrid, based out of Toronto, Austin, TX or Belgrade, Serbia.
Hiring process
We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.
Who You Are
•
Experienced leader of customer-facing technical teams and Field Application Engineering organizations.
•
Strong background across RTL, verification, and physical design for custom silicon programs.
•
Systems thinker who understands how RTL choices affect software, performance, and customer solutions.
•
Clear communicator who aligns customers, FAEs, and internal teams around shared technical goals.
What We Need
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Own technical customer relationships and convert high-level asks into concrete engineering specifications.
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Coordinate with hardware and software leads on customer-specific NEO silicon configurations.
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Oversee RTL changes and NEO customization required to meet each customer’s requirements.
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Drive tight collaboration between customer silicon teams and internal DV for reliable delivery.
What You Will learn
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How to scale technical customer success for custom AI silicon at state of art.
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End-to-end advanced chip design workflows for large customer programs.
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How open-source AI software stacks integrate with Tenstorrent hardware in production settings.
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Ways to influence product roadmaps directly from real customer workloads and feedback.
Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.
Benefits
Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.
Legal
This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.