SalesTech Ownership and Enablement
· Act as a primary administrator of our Sales Tech stack, including CRM systems (Salesforce) sales engagement tools and sales automation platforms.
· Troubleshoot system issues and lead implementation of improvements.
Data Integrity & Reporting
· Own CRM data governance across the full revenue lifecycle.
· Ensure ACV data is accurate, reliable, and actionable.
· Manage, integrate, and optimise the licensing record.
· CRM Data hygiene and confirming records are correctly populated with all required data and files.
· Ensuring lead allocations are correctly allocated, managed, and moved through the lead cycle.
· Support with account compliance matching for E2Open.
· Review record activity to maintain pipeline funnel.
Processes & Team Efficiency
· Support the design and documentation of cross-functional revenue workflows.
· Identify and implement improvements that reduce manual work and increase sales efficiency and execution.
· Manage internal sales documentation like quotes, acceptance letters, and customer master data forms.
· Where required populate Docusign templates for signature to senior management.
Training, Enablement & Support
· Deliver documentation, training and ongoing support to drive strong CRM and sales tools for adoption.
· Support internal professional development and enablement initiatives.
· Assisting with any additional projects/tasks, etc. not limited to existing daily duties.