Airfreight Import Agent
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Before you apply
LocationJapan, Tokyo, Tokyo, 107-0052
Work modeon-site
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
PostedOct 21, 2026 · 2w ago
Verified live18h ago
At a glanceSummarised by Seekless from the posting.
At least 1 year experience in airfreight operations
Native-level Japanese communication skills
Business-level English communication skills
Experience with Microsoft Outlook, Teams and Excel
General numeric skills
Ability to work overtime whenever there is a business need
Obsessive customer-centricity
Ability to work with good self-organization, accuracy, and priority even under pressure
Strong interpersonal & communication skills with external & internal stakeholders
Proactive/independent initiative & job ownership/commitment
Can-do attitude & willingness to learn and try new things
Mindset to always challenge status quo for improvements
Maersk is committed to a diverse and inclusive workplace
We are happy to support your need for any adjustments during the application and hiring process
Skills
Microsoft Outlook
Microsoft Teams
Microsoft Excel
Key Responsibilities
•
As a primary point of contact for customer service, ensuring customer satisfaction by high-quality & timely service in cooperation with customers, colleagues, and overseas counterparts
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Execution of daily operations, ensuring to meet KPIs, and handling customer reports
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Arrangement of truck, packing, customs clearance, air space booking, transport document issuance, communication, billing, etc. for air exports, imports, and cross trades.
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Simple negotiation, vendor management, GP maximization, SOP creation & adherence, troubleshooting, other ad-hoc assignments
We are looking for
•
Obsessive customer-centricity
•
Ability to work with good self-organization, accuracy, and priority even under pressure
•
Strong interpersonal & communication skills with external & internal stakeholders
•
At least 1 year experience in airfreight operations
•
Native-level Japanese, and business-level English communication skills (written & oral)
•
Experience with Microsoft Outlook, Teams and Excel
•
General numeric skills
•
Work overtime whenever there is a business need
•
Proactive/independent initiative & job ownership/commitment
•
“Can-do” attitude & willingness to learn and try new things
•
Mindset to always challenge status quo for improvements
Legal
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
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