Employee Relations Manager
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Before you apply
LocationLondon, United Kingdom
Work modehybrid
Typefull-time
SenioritySenior
Company size10,000+ people
PostedOct 19, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Strong working knowledge in current regional employment/labor law, legal compliance requirements, HR trends and newly-surfacing litigation/regulatory areas
Strong investigative skills and past experience handling sensitive employee relations matters
Strong communication skills (written and verbal), including ability to shift style to communicate effectively with different audiences
Ability to build rapport and confidence with stakeholders and to guide and influence through the provision of credible advice and recommendations
Attention to detail and ability to maintain a highly organized approach to work managing multiple competing deadlines
Team-working and collaboration skills
High degree of confidentiality, professionalism, sensitivity and discretion coupled with good judgment and decision-making skills
Understanding of risk appetite and ability to analyze and explain recommendations/risks
Confident using workplace technology and digital tools
About Columbia Threadneedle Investments
Working at Columbia Threadneedle Investments you’ll find growth and career opportunities across all of our businesses.
We’re intentionally built to help you succeed. Our reach is expansive with a global team of 2,300 people working together. Our capability is diverse with more than 550 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients’ specific requirements. Our unwavering focus on our clients and strong financial foundation connects each of our enterprise businesses — Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities.
Job Description
Where you’ll fit in & what our team goals are…
In your role you will provide Employee Relations (ER) support for EMEA and APAC regions, providing consultation, guidance and case management on a broad range of ER matters through the application of employment law knowledge, organisational policies and ER best practices.
You will be responsible for regional HR policies and ER processes, ensuring consistent, compliant and effective practices that mitigate organisational risk. Providing guidance and mentorship to HR Service Center (HRSC) to support case management and ER capability building. Contributing as part of the global ER function to cross-regional projects, process improvement and knowledge sharing.
How you’ll spend your time…
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Provide trusted advice to HR colleagues and leaders on a wide range of sensitive employee relations matters such as performance, absence, conflict resolution, flexible working, disciplinary action, terminations, grievances and other issues presenting risk to the organisation, balancing risk, fairness and organisational needs.
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Track and manage ER cases utilising knowledge of employment law and organisational policies/procedures.
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Maintain and oversee ER Case Management records for the region, ensuring adherence to privacy requirements.
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Leverage ER data/metrics to proactively identify trends within business groups, determine root causes, and provide data-driven recommendations when collaborating with HR Business Partners, leaders and key stakeholders.
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Manage the development, communication and continuous improvement of HR policies within EMEA/APAC, ensuring consistency, compliance, and alignment with business strategy and local laws/regulations. Consult with relevant stakeholders on policy interpretation issues and proactively identify enhancement opportunities.
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Manage the execution of the EMEA redundancy and TUPE processes, ensuring effective documentation and risk mitigation, timely and accurate payment and seamless employee experience. Proactively identify process improvement opportunities to resolve issues and enhance the execution of the process.
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Provide coaching and guidance to ER and HR team members to increase their employee relations knowledge and experience, supporting capability building of the global ER function.
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Lead and/or contribute to cross-functional projects and process improvement initiatives.
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Accountable for accurate regional reporting on ER activity to HR Leadership and regular updates on significant ER issues, trends and upcoming changes to employment legislation, proactively identifying emerging risks and presenting solutions.
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Work in close partnership with Employment Law team on escalating matters or seeking advice where appropriate.
To be successful in this role you will have…
•
Strong working knowledge in current regional employment/labor law, legal compliance requirements, HR trends and newly-surfacing litigation/regulatory areas
•
Strong investigative skills and past experience handling sensitive employee relations matters
•
Strong communication skills (written and verbal), including ability to shift style to communicate effectively with different audiences
•
Ability to build rapport and confidence with stakeholders and to guide and influence through the provision of credible advice and recommendations
•
Attention to detail and ability to maintain a highly organized approach to work managing multiple competing deadlines
•
Team-working and collaboration skills
•
High degree of confidentiality, professionalism, sensitivity and discretion coupled with good judgment and decision-making skills
•
Understanding of risk appetite and ability to analyze and explain recommendations/risks
•
Confident using workplace technology and digital tools
If you also had this, it would be great…