German Speaking - Customer Service in Malta - Fully Paid Relocation
Salary€24k – €24k
LocationGermany
Work modehybrid
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen6h ago
About the company
Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.
Benefits
With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.
Responsibilities
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Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
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Assist customers with questions about their gaming accounts, promotions, and any technical issues.
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Efficiently resolve customer inquiries to ensure satisfaction.
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Document customer interactions accurately in our systems.
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Work closely with other teams to enhance the customer experience.
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Stay updated on product knowledge and industry trends to provide informed support.
Requirements
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Fluency in German and proficiency in English; additional language skills are an asset.
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Prior experience in customer service, preferably within the iGaming sector.
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Strong communication and interpersonal skills.
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Ability to work effectively under pressure in a busy environment.
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Excellent problem-solving skills with a focus on customer satisfaction.
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Familiarity with customer support software and CRM systems is beneficial.
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Willingness to relocate to Malta and embrace a new lifestyle.
Benefits
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Career growth opportunities in a renowned company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Hybrid working setup.
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Yearly salary €24.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (Flight & all inclusive Hotel stay)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!