Duties and Responsibilities:
As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.
Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:
* Understanding and empathizing with clients needs
* Surpassing client expectations
* Demonstrating a high level of integrity
* Exhibiting compassion and commitment
* Advocating for social justice
* Taking pride in individual work as well as that of the team
* Continually learning to stay current with industry standards, best practices and technology
As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.
Essential duties and responsibilities:
* Anticipate and provide to Dental Providers all necessary chair side assistance using four-handed dentistry technique (as specified in the Dental Assistant Manual ) with procedures in categories as required: Diagnostic, Preventative, Restorative, Endodontics, Periodontics, Oral Surgery, Prosthodontic, Orthodontics and other services allowed by the Washington Dental Practice Act.
* Identify and categorize each patient’s age-specific grouping of needs , such as those for infant, adolescents, and geriatric patients.
* Must be able to escort each patient to and from the treatment rooms: greet, seat, and depart patients, being courteous and professional at all times, especially when talking to patients or discussing confidential information.
* Participate in scheduling appointments arriving, and departing patients and reviewing provider schedules in EPIC.
* Have the ability to complete thorough, accurate charting in EPIC using S.O.A.P or P.A.R.T.S. format.
* Obtain accurate blood pressure readings and other vial signs as directed by Dental Provider.
* Oversee/maintain proper sterilization methods and OSHA regulations in all clinic areas including treatment rooms and sterilization areas.
* Perform the responsibilities outlined in the " Task & Duty List" (Dental Department Policy) or outlined by the Supervisor or Regional Dental Manager.
* Actively participate in the Quality Improvement Activities and the adherence to Joint Commission compliance of the Dental Department and of Sea Mar Community Health Centers throughout the year (assigned by the Dental Supervisor, Regional Dental Manager or Clinic Manager).
* Oversee/maintain proper records for: Material Safety Data Sheet (MSDS), spore tests, inventory and ordering of dental supplies, maintenance of equipment, checking and maintaining of the N2o and O2 cylinders, and updating/maintaining the Emergency Kit Log.
* Be able to assist patients, both private pay and with insurance, by providing treatment plans with cost estimates and sequencing of treatment. Complete insurance pre-authorizations, verify patient eligibility and benefits.
* Responsible for working on specific clinical or administrative duties assigned and approved by the Dental Director or Dental Supervisor/Regional Dental Manager/Clinic Manager. Duties and responsibilities for this position may vary with changes occurring in the clinic activities or requirements. The Supervisor/Regional Dental Coordinator may assign temporary work in other departments or other dental sites.
* Assist Supervisor/Regional Dental Manager/ Clinic Manager in scheduling of dental assistants.
* Demonstrate effective leadership skills and set a positive example when assisting the Dental Supervisor, Regional Dental Manager or Clinic Manager in implementing organization and departmental policies, and/or changes in organization and department policies, communicating well, verbally and in writing.
* Assist the Dental Supervisor and Regional Dental Manager in coordinating and training new employees, Dental Trainees and other dental assistants.
* Provide exceptional customer service by maintaining an efficient patient flow, eliminating “bottlenecks”, reducing wait times and addressing patients questions appropriately.
* Responsible for notifying the Dental Supervisor and Regional Dental Manager/or Clinic Manager and the Dental Director, when appropriate, of departmental performance concerns, policy violations and other feedback that may affect the operations, customer service or patient flow.