Your main responsibilities will include:
• Visit Travel Agencies regularly across the assigned territory, maintaining a consistent and high-frequency field presence.
• Manage and develop a portfolio primarily composed of Silver and Bronze account (Tier 2 & Tier 3) within Exoticca’s Loyalty Program.
• Build strong relationships with Travel Advisors and agency teams, becoming their day-to-day commercial point of contact.
• Activate and grow existing accounts, helping Travel Advisors move from registration to first booking and from occasional to more frequent production.
• Identify opportunities to reactivate dormant and low-producing accounts.
• Educate Travel Advisors on Exoticca’s destinations, products, promotions, booking tools and Loyalty Program.
• Conduct in-person product presentations, agency trainings and webinars.
• Identify potential new agency partners and support the acquisition and activation of new accounts.
• Promote group opportunities and identify potential group business within the assigned portfolio.
• Attend relevant trade shows, industry events, conferences and FAM trips when required.
• Maintain accurate and up-to-date information on account activity, visits and commercial opportunities in CRM.
• Work closely with Business Development Managers to identify accounts with significant growth potential that may require additional commercial support.
• Meet agreed activity and performance KPIs, including agency visits, account activation, booking activity and portfolio development.