Television Licence Field Officer
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Before you apply
Salary£32k
LocationChelmsford
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 28, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Confident, resilient and customer-focused
Ability to work independently and engage with people from all walks of life
Valid driving licence (implied by company car or car allowance)
Benefits
Company car
Benefits
£31,650 + Company Car or Car Allowance | Flexible Schedule
About the role
Join us as a Field Officer and play a key role in supporting local communities.
You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently.
Job title:
Television Licence Field Officer
Job Description:
What You’ll Be Doing
As a Field Officer, you’ll play an important role in supporting TV Licensing by engaging with customers across the Chelmsford area. Working independently, you’ll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations.
Key responsibilities include:
•
Visiting residential addresses throughout the CM postcode area
•
Speaking with customers professionally and respectfully
•
Explaining TV Licensing requirements and available options
•
Setting up payment plans where appropriate
•
Recording visit outcomes accurately using mobile technology
•
Making informed decisions and working independently in the field
•
Occasionally attending court as part of the enforcement process
You’ll start and finish your day from home, travelling locally using either a company vehicle or your own vehicle. Full training and equipment will be provided to help you succeed in the role.
What We’re Looking For
We’re looking for confident, resilient and customer-focused individuals who enjoy working independently and engaging with people from all walks of life.