· Performs all levels of repair on-site.
· Keeps track of rental equipment (inventory) and coordinates deliveries, pick-ups and service calls with customers.
· Maintains warehouse area.
· Operates company vehicle safely and maintains a valid driver’s license and excellent driving record free from points.
· Keeps records and maintains company vehicle. This includes: washing, oil-changes and general safety inspection. Any defect or variation from normal performance should be reported to the supervisor.
· Maintains and tracks company tools and supplies. (Broken tools should be brought to supervisor for replacement.) Provides own tools as outlined.
· Communicates professionally with customers, managers, and sales engineers to schedule deliveries, pick-ups and service calls.
· Completes appropriate paperwork for deliveries, pick-ups and service calls.
· Directs customers to sign appropriate paperwork. Keeps track of serial numbers.
· Delivers and installs rented equipment. Trains authorized operator (and/or customer) on safe use of equipment.
· Implements proper and safe procedures
· Works with managers and sales engineers to maintain accurate records and tracking of in-stock and rented equipment.
· Demonstrates a professional and courteous demeanor to customers.
· Demonstrates effective written and verbal communication. Takes accurate phone messages and has a clear, professional manner when speaking with customers. Communicates effectively with staff.
· Is on call for emergency service and is available on a rotating schedule for emergency service response calls on weekends and evenings.
· Cleans and tests returned equipment making sure operation and appearance is up to standards.
· Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment. Understands advanced electrical motors and controls and their operations.
Qualifications:
· Basic math skills
· Must be at least 21 years of age in order to operate commercial vehicles
· Sweeper/Scrubber and Surface Preparation product line background preferred
· Valid driver’s license free from points, required
· Some after-hours and weekend work will be required during peak times