• FRMs will be subject matter experts on Dupixent MyWay support programs, access issue resolution, financial assistance and alternative funding options provided by our Patient Support Program
• Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally to lead Dupixent pull through efforts with matrix field team as appropriate
• Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs and financial assistance programs
• Plan and implement geographic business plans to support appropriate access to Dupixent
• Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent
• Establish positive and productive working relationships with all key customer segments (internal and external)
• Partner with matrix and Alliance colleagues to create a culture of respect and customer focus
• Develop working relationships with state societies, associations, and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay and Dupixent
• Conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact
• Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Dupixent