• You will lead complex cross-functional process improvement and business transformation initiatives, translating business challenges into clear opportunity areas, project charters, and actionable roadmaps.
• You will partner with business, IT, Quality, Finance, Operations, and regional stakeholders to design scalable processes, operating models, governance routines, and implementation plans.
• You will use data-driven analysis to identify bottlenecks, inefficiencies, value opportunities, risks, and prioritization options across departments and regions.
• You will facilitate stakeholder workshops and decision-making forums to align on current-state findings, future-state design, requirements, ownership, and change impacts.
• You will drive implementation of continuous improvement, Lean management, MOS, process automation, citizen development, and process governance initiatives with measurable outcomes.
• You will establish KPIs, process ownership, RACI, review cadences, and sustainment mechanisms to embed accountability and effective performance management.
• You will provide expertise and coaching to analysts, process owners, and cross-functional teams on process mapping, structured problem solving, operational management, and transformation delivery.
• You will support solution design across process, data, and technology to ensure solutions are practical, scalable, adopted, and aligned with long-term business needs.