Return Merchandise Authorization (RMA) Coordinator
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Before you apply
SalaryNo pay range posted
LocationLos Angeles, CA
Work modehybrid
Typefull-time
SeniorityMid
DepartmentApplications Engineering
Company size10,000+ people
PostedOct 20, 2026 · 2w ago
Verified live5d ago
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments.
Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc.
Job Description
Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?
THE OPPORTUNITY
Silvus is seeking aReturn Merchandise Authorization (RMA) Coordinatorwho will report to the Director of Applications Engineering on the Applications Engineering team. The successful individual in this role will manage the end-to-end RMA process, ensuring timely turnaround, accurate inventory tracking, and seamless customer communication. Additionally, this role helps oversee the customer support ticketing queue to monitor response times, track aging tickets, and coordinate ticket escalations to engineering teams.
This is an operations-focused role ideal for an organized communicator who thrives on process management, tracking deliverables, and keeping operations running smoothly.
Thisposition is based at Silvus Technologies’ headquarters in the heart of vibrant West Los Angeles, CA, and is on a hybrid schedule. A minimum of 3 days onsite per week is expected. On-site days are Mondays, Wednesdays, and Thursdays.