Floating Direct Care
Read straight from Mental Health Association - Western MA's careers page, verified 9h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
Salary$19 – $21/hr
LocationChicopee, Massachusetts, United States
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentIntegration and Community Living (DDS)
Company size501–1,000 people
PostedOct 30, 2026 · 4d ago
Verified live9h ago
At a glanceSummarised by Seekless from the posting.
Valid driver’s license and acceptable driving record
Must maintain MAP, CPR, and First Aid certifications
High school diploma or GED
Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility
Ability to work independently and collaboratively with strong time management
Effective verbal, written, computer, and organizational skills
Flexibility to adapt to participants’ evolving needs
College degree preferred
At least six months’ experience with mental health, intellectual and developmental disabilities or autism
Must be at least 18 years
Must be able to travel between program locations in Springfield and Longmeadow based on staffing needs
Benefits
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
Family leave
Position Summary
As a Floating Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility while providing consistent support across the department. You will help foster growth, independence, and community engagement for individuals with intellectual and developmental disabilities or autism. You will support individuals with daily living activities, personal goals, and participation in their communities while promoting dignity, choice, and independence. This position requires travel between program locations in Springfield and Longmeadow based on staffing needs.
Benefits
Pay Range: $19-$21 an hour
Open Shifts:
- Tuesday through Saturday 9am-3pm (30hrs)
- Wednesday through Saturday 11pm-9am (40hrs)
Key Responsibilities
•
Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
•
Promote community integration by facilitating access to transportation, social activities, and external resources.
•
Support participants’ health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
•
Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
•
Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
•
Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
•
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
•
Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
•
Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
•
Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.
About Integration & Community Living (ICL)
The Integration & Community Living (ICL) program supports individuals with intellectual and developmental disabilities or autism in living independently and meaningfully within their communities. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA supports individuals in transitioning from institutional settings into homes where they can build skills, make choices, and actively participate in community life. Services include supported and shared living, emergency respite, and privately funded care, all designed to promote independence, dignity, and meaningful community connections.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
•
Valid driver’s license and acceptable driving record required.
•
Must maintain MAP, CPR, and First Aid certifications.
•
Must be at least 18 years.
•
High school diploma or GED required; college degree preferred.
•
At least six months’ experience with mental health, intellectual and developmental disabilities or autism is preferred.
•
Provide personal care, including assistance with bathing, dressing, grooming, toileting, and mobility.
•
Ability to work independently and collaboratively with strong time management.
•
Effective verbal, written, computer, and organizational skills.
•
Flexibility to adapt to participants’ evolving needs.
•
Minimum of six months of relevant experience; experience working with individuals with mental health, intellectual and developmental disabilities, or autism is preferred.
•
Must be able to travel between program locations in Springfield and Longmeadow based on staffing needs.
Benefits
•
Health Care Plan (Medical, Dental & Vision)
•
Retirement Plan (403B, IRA)
•
Paid Time Off (Vacation, Sick & Public Holidays)
•
Family Leave (Maternity, Paternity)
•
$19-21 an hour
More roles at Mental Health Association - Western MA