Senior Claims Manager - Employment Practices Liability (EPL)
LocationUnited States
Typefull-time
SenioritySenior
Experience10+ yrs
DepartmentHealthcare Operations & Medical Support
Company size201–500 people
PostedOct 5, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
10+ years of experience in Employment Law, Risk Management, Insurance, or related Employment Practices Liability work
Direct experience handling EPL claims as a claims professional, or defending EPL claims as an attorney
Strong understanding of the claims/litigation lifecycle: investigation, coverage, liability assessment, litigation, negotiation, and resolution
Strong negotiation skills with defense counsel, plaintiff attorneys, business stakeholders, and insurance/reinsurance parties
Strong legal/risk judgment in evaluating liability likelihood and potential financial exposure
Bachelor's degree
Experience managing or directing outside defense counsel in employment-related litigation
Experience presenting significant claims, exposure, or trends to executive leadership
Experience in a healthcare organization
Experience handling management liability claims such as D&O or professional liability alongside EPL
Role Summary
This is a senior-level claims and litigation management role focused specifically on Employment Practices Liability (EPL) within a healthcare-related environment. The person in this role will own assigned EPL claims end-to-end — determining coverage, investigating allegations, assessing liability and financial exposure, directing defense counsel, negotiating settlements, and reporting significant claims and risk trends to senior leadership.
This is not a general HR or general claims processing position. It requires someone who has directly handled EPL matters (as a claims professional or as an attorney defending employers) and who understands the full lifecycle of a legal claim, from initial investigation through litigation and resolution.
Key Responsibilities
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Manage assigned EPL claims from initial investigation through final resolution
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Analyze and determine whether claims are covered, identifying any coverage issues
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Investigate allegations by interviewing/corresponding with attorneys, employees, witnesses, and business stakeholders
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Assess potential legal and financial exposure for the organization
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Work with and direct defense counsel on litigation strategy and activities
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Negotiate settlements and claim resolutions with defense counsel, plaintiff attorneys, and stakeholders
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Determine when claims should be denied, settled, or otherwise resolved
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Report significant claims, exposure, and trends to senior leadership with recommendations
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Coordinate referrals and updates with reinsurers
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Monitor and attend (as needed) cases proceeding to mediation, arbitration, or trial
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Identify risk trends and recommend strategies to reduce future loss exposure
Requirements
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10+ years of experience in Employment Law, Risk Management, Insurance, or related Employment Practices Liability work
•
Direct experience handling EPL claims as a claims professional, or defending EPL claims as an attorney
•
Strong understanding of the claims/litigation lifecycle: investigation, coverage, liability assessment, litigation, negotiation, and resolution
•
Strong negotiation skills with defense counsel, plaintiff attorneys, business stakeholders, and insurance/reinsurance parties
•
Strong legal/risk judgment in evaluating liability likelihood and potential financial exposure
•
Bachelor’s degree
•
Experience managing or directing outside defense counsel in employment-related litigation
•
Experience presenting significant claims, exposure, or trends to executive leadership
•
Experience in a healthcare organization (preferred)
•
Experience handling management liability claims such as D&O or professional liability alongside EPL (preferred)