Competencies Needed for Role
● Experience: Proven experience in recruiting coordination, talent acquisition, or human resources. Leadership experience is preferred.
● Communication: Exceptional verbal and written communication skills with the ability to engage empathetically yet pragmatically with diverse candidates and stakeholders.
● Technical Expertise: In-depth technical knowledge and experience in the assigned area of expertise, with a thorough understanding of underlying principles and concepts.
● Organization: Strong organizational and scheduling capabilities to manage multiple, complex tasks simultaneously.
● Tool Proficiency: Extensive experience with Applicant Tracking Systems and virtual meeting platforms.
● Confidentiality: Demonstrated ability to maintain strict confidentiality regarding sensitive hiring and candidate information.
● Collaboration: Engage closely with colleagues across the organization to deliver an integrated client experience.
● Stakeholder Communication: Guide and persuade team members, communicate complex/sensitive information clearly, and act as a key contact point for external stakeholders.
● Organizational Alignment: Demonstrate and model the organization’s core values and mindset (e.g., Respect, Integrity, Service, Excellence, Stewardship; Empower, Challenge, Drive).
● Advisory Role: Act as a subject matter advisor, leveraging deep technical expertise to guide others.
● Bachelor’s degree in Human Resources, Business Administration, or a related field; an advanced degree or relevant professional HR certification (e.g., PHR, SPHR, SHRM-CP) is highly desirable.
● 7+ years of progressive experience in HR Shared Services, or a high-volume recruitment HR Support environment.
● Demonstrated experience leading, mentoring, and developing teams of coordinators or specialists.
● Proven track record of optimizing end-to-end candidate experience workflows and leveraging Applicant Tracking Systems (ATS) for process efficiency.
● Experience identifying and implementing process improvements, utilizing data analytics to track metrics, and reporting on KPIs.
● Strong background in high-touch, professional candidate communication and stakeholder management.
● Knowledge of HR compliance, talent acquisition best practices, and the ability to operate in a matrixed organization.