Instacart’s Logistics Product team owns the multi-sided fulfillment engine that powers every order on the platform. We deliver fast and affordable delivery and pickup for customers; flexible, reliable, and competitive earnings for shoppers; and continuously improving efficiency and quality for the marketplace as a whole. Logistics runs on ML and optimization at its core — how we batch orders, match them to shoppers, position and pay shoppers for their work, and route them physically — making this one of the most technically deep and commercially consequential product areas at Instacart.
We’re looking for a Director of Product to lead the Logistics product organization and take it to its next phase of growth. This is a highly visible leadership role with executive sponsorship, owning a pillar with company-wide impact on Instacart’s long-term growth and profitability. You will set the multi-year vision and strategy for Logistics, lead and grow a team of product managers, and partner closely with engineering, machine learning, data science, and operations to build products that generate value for all sides of the marketplace. You will be responsible for key outcomes core to the company’s success — fulfillment cost, speed, quality, and shopper experience — and trusted to make fast, high-quality decisions in a complex, ambiguous, and highly interconnected domain.