SL
SlpBilingual Receptionist
Salary$26 – $28/hr
LocationLos Angeles, California, United States
Work modeon-site
SeniorityEntry
Company size51–200 people
PostedAug 17, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bilingual fluency (English/[specify language]) — required
Previous experience in a law firm or legal environment — required
Ability to manage difficult conversations and strong personalities with composure
Excellent verbal communication and active listening skills
Strong organizational skills and ability to multitask in a fast-paced environment
Familiarity with legal terminology, court procedures, and case management software a plus
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
Short term disability
Long term disability
Life insurance
Paid parking
Generous PTO
Employee referral program
Employee assistance program
Employee discount program
About the role
We’re looking for a bilingual client experience professional to be the welcoming, steady voice of our law firm. This is more than answering phones — you’ll be the person who makes clients feel heard and taken care of, often during some of the most stressful moments of their lives. Previous legal office experience is required.
Key Responsibilities
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Serve as the first point of contact for clients, opposing counsel, courts, judges’ chambers, and other callers
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Handle calls involving offers, settlements, and case updates with professionalism and discretion
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De-escalate and support upset, anxious, or frustrated clients with empathy and patience
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Deliver a consistently positive, calm client experience across phone, email, and in-person interactions
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Accurately triage and route calls to the appropriate attorney or paralegal
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Schedule consultations, court calls, and follow-ups Maintain strict confidentiality around case and client information
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Support front-office operations: greeting visitors, managing mail, light administrative tasks
What We’re Looking For
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Someone who genuinely enjoys helping people, even under pressure
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A calm, reassuring presence for clients navigating stressful legal matters
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Discretion, reliability, and sound judgment
Requirements
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Bilingual fluency (English/[specify language) — required
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Previous experience in a law firm or legal environment — required
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Proven ability to manage difficult conversations and strong personalities with composure
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Excellent verbal communication and active listening skills
•
Strong organizational skills and ability to multitask in a fast-paced environment
•
Familiarity with legal terminology, court procedures, and case management software a plus
Benefits
We’re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:
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401(k) with Employer Match – Plan for your future with confidence and company support.
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Health, Dental, and Vision Insurance – Comprehensive coverage to keep you and your family healthy.
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Short-Term, Long-Term Disability & Life Insurance – Financial protection for life’s unexpected events.
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Paid Parking – Convenient and covered, so you can focus on your day.
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Generous Paid Time Off – Ample time to rest, recharge, and take care of personal matters.
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Employee Referral Program – Earn rewards for introducing talented individuals to our team.
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Employee Assistance Program (EAP) – Confidential resources for personal and professional support.
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Employee Discount Program – Access to exclusive savings on a variety of products and services.
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Compensation: $26-28/hr