Shift Lead (Key Holder)
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Before you apply
SalaryNo pay range posted
LocationWoodland Hills, CA
Work modeon-site
Typepart-time
SeniorityLead
Experience1+ yrs
DepartmentStores, Retail Operations
Company size501–1,000 people
PostedSep 26, 2019 · 7y ago
Verified live1d ago
May no longer be actively hiring
79% of this company's open roles have been listed for 90+ daysNo pay range listed, though California requires one
At a glanceSummarised by Seekless from the posting.
Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You’re resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Leadership: 1+ year in retail/hospitality leadership
Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
Weekend Availability: Required
Skills
VR
iPad
Benefits
Paid sick time
401(k) match
Commuter benefits
Referral bonuses
Employee discounts
Free vr sessions
Guest review bonus
Who We Are:
We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!
Interested in working at Sandbox VR? Sneak peek of our store experience HERE.
What You Will Be Doing:
•
Create Unforgettable Guest Moments
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Greet guests with energy and invite them into an exciting, welcoming environment
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Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
•
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
•
Be a Tech & Experience Expert
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Master our proprietary tech and keep gear calibrated
•
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
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Communicate with management and tech support when issues arise, clearly and quickly
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Keep Things Running Smoothly
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Maintain a spotless, high-energy store that meets Sandbox VR standards
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Sanitize gear thoroughly and display materials/gift cards to brand expectations
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Prepare iPads, body trackers, and gear before and after every session
•
Shift Leadership & Coaching
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Open/close the store, manage daily audits, break schedules, and labor spend
•
Run shift check-ins, coach in real time, and train new hires
•
Ensure team performance, morale, and guest service standards remain high
What We Are Looking For:
•
Egoless & Coachable: You take feedback well and pitch in wherever needed
•
Adaptable & Proactive: You’re resourceful, self-driven, and good with change
•
Team-Focused: You stay positive and celebrate group wins
•
Reliable: On time, in uniform, and ready to shine
•
Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs
•
Weekend Availability: Required
•
Leadership: 1+ year in retail/hospitality leadership
Benefits
•
Paid sick time + 401(k) match
•
Commuter benefits (transit + parking)
•
Referral bonuses + employee discounts
•
Free VR sessions + guest review bonus
Note: Evening and weekend availability may be required depending on the business’ needs.