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Arista Networks

Technical Solutions Engineer

LocationShannon, CE, ie
Typefull-time
SeniorityMid
Experience1–5 yrs
DepartmentCustomer Support
Company size5,001–10,000 people
First seenOct 3, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have27
Working knowledge of networking industry, products, and protocols
Minimum of 1-5 years hands-on experience with network protocols and technologies
Experience with AAA/TACACS
Experience with ACL
Experience with ARP
Experience with BGP (RFC 4271)
Experience with DHCP
Experience with 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae)
Experience with Flow Control
Experience with ICMP
Experience with IGMP
Experience with IPv4 & IPv6
Experience with LACP
Experience with LLDP
Experience with MPLS
Experience with NAT
Experience with Open Flow
Experience with OSPF (RFC 2328)
Experience with PIM
Experience with QOS
Experience with RIP
Experience with Sflow
Experience with SNMP
Experience with STP/RSTP/MST (IEEE 802.1d)
Experience with VARP/VRRP
Experience with VLAN (IEEE 802.1q)
Experience with VRF
Nice to have3
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
A strong comfort level with Linux is highly desired
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus
Skills
AAA/TACACS
ACL
ARP
BGP (RFC 4271)
DHCP
1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae)
Flow Control
ICMP
IGMP
IPv4
IPv6
LACP
LLDP
MPLS
NAT
Open Flow
OSPF (RFC 2328)
PIM
QOS
RIP
Sflow
SNMP
STP/RSTP/MST (IEEE 802.1d)
VARP/VRRP
VLAN (IEEE 802.1q)
VRF
IXIA
tcpdump
Wireshark
Linux
C++
Java
Python
Perl
JavaScript
shell
Company Description
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.
Job Description
Who You’ll Work With
Going far beyond the standard call centre or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.
The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment.
Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.
What You’ll Do
•
Respond to customer product inquiries via telephone or in written, internet-based email.
•
Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
•
Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
•
Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
•
Document customer communication and recurring technical issues to support product quality programs and product development.
Qualifications
•
Working knowledge of networking industry, products, and protocols
•
Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies:
•
AAA/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae), Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, MPLS, NAT, Open Flow, OSPF (RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF
•
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
•
A strong comfort level with Linux is highly desired
•
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus
More roles at Arista Networks
Contracts LeadFPGA Design EngineerMechanical Design Engineer (Tooling Design Focus)FPGA Design EngineerMajor Account Manager
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