Airline Customer Service Agent - San Jose International Airport
Salary$21/hr
LocationSan Jose, California, United States
Work modeon-site
Typepart-time
SeniorityEntry
DepartmentOperations SJC
Company size501–1,000 people
PostedSep 2, 2026 · 1mo ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
Ability to follow instructions and established procedures
Ability to perform the essential functions of the position
Ability to complete assigned duties accurately and within required timelines
Ability to maintain established quality standards
Compliance with all airport and company regulations and procedures
Compliance with all required safety procedures
Minimum availability of five (4) days per week, including weekends and holidays
Must be available to work all scheduled shifts on specific dates in December and January
Must attend four (4) days of 8-hour training during the week of December 7
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Uniform
Parking discount
Paid training
Referral bonus
Cell phone plan reimbursement
Our Pacific Aviation/SAS family creates an environment where, together, we can all succeed.
About the role
Are you ready to bring your energy, professionalism, and love for people to the fast-paced world of international air travel? Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact.
For over 30 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.
RESPONSIBILITIES
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Assisting passengers at check-in counters, gates, and arrival areas
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Verifying travel documents and complying with airline and TSA protocols
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Making clear announcements and providing directions
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Supporting boarding, baggage assistance, and special service needs
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Collaborating with airline teams and fellow agents to ensure smooth operations
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Delivering excellent customer service under pressure in a dynamic terminal setting
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This position will also assist in transferring disabled or paralyzed passengers in wheelchairs between the front curb, front counter, onto the aircraft and to baggage claim as needed.
Requirements
•
Ability to follow instructions and established procedures
•
Compliance with all airport and company regulations and procedures
•
Compliance with all required safety procedures
•
Ability to perform the essential functions of the position
•
Ability to complete assigned duties accurately and within required timelines
•
Ability to maintain established quality standards
•
Minimum availability of five (4) days per week, including weekends and holidays
Schedule
Required December/January Availability
Candidates must be available to work all scheduled shifts on the following dates:
•
December 18, 20, 23, 25, 27, and 30
•
January 1 and 3
January 4 through March 2: No SJC shifts are scheduled during this period. Shifts may be available at SFO.
March 3 onward: The regular schedule will be 3 to 5 days per week:
Shift Time
Approximately 4-hour shifts
Shifts will fall within the 6:50 AM–12:00 PM window
Exact start and end times will depend on flight schedules
Airline Training
•
Must attend four (4) days of 8-hour training during the week of December 7
•
Location: SFO
Candidates must be available to complete all required training applicable to their assignment.
Benefits
•
Hourly Pay Rate: $21.25 per hour
•
Medical, dental, and vision benefits
•
401k
•
Paid Time Off
•
Uniform
•
Parking discount
•
Paid Training
•
Referral Bonus
•
Cell phone plan reimbursement