The primary responsibilities include, but not limited to, the following:
• Serve as a key member of the GPD&A Leadership Team, who are collectively responsible for implementation of cohesive & effective QA processes across the Gilead distribution network as well as developing medium- and long-term strategic plans for all regions, which supports the overall strategic plans for the quality organization.
• Coach and mentor direct reports to drive independence, development, and performance & provide leadership to ensure a safe, respectful, and inclusive work environment.
• Manage financial budget, resource and workload balance with team to ensure local QA activities are performed to meet timelines and quality & compliance expectations in an equitable manner as well as ensuring that key performance indicators are monitored and reported, and key project timelines & milestones are tracked. Provides guidance on prioritization when necessary.
• Act as Senior QA advisor to in-country & cluster (group of countries) QA leads with interpreting the local & regional regulatory requirements as they pertain to the distribution of Gilead products
• Drive the Corporate Quality Support Model (CQSM) programme, implemented to support RA colleagues when performing local in-country QA role, and together with Regional RA Leaders, implement & lead a governance process for the CQSM.
• Act as senior liaison with Gilead’s distribution partners (in QA International markets) related to escalations & critical/major issues, as well as with changes that impact Gilead’s business models with these partners
• Interfaces with regulatory agencies as required, representing Gilead to authorities and regulatory inspectorate bodies.
• Provide leadership for local market activities across QA International region supporting product recall and support periodic product recall challenges to ensure Gilead’s in-country distribution operations are in a state of continuous readiness in the event of needing to support product recall or other types of market action.
• Lead highly complex investigations, including development and implementation of corrective and preventative action (CAPA), as required.
• Partner with QA colleagues & regional RA to develop strategies supporting Gilead’s in-country QA operations, including introduction of standards, processes & procedures supporting these strategies.
• Provide expertise and guidance in interpreting governmental regulations, agency guidelines and internal policies to assure continued compliance.
• Collaborate cross-functionally and geographically with key stakeholders to establish strong working relationships with quality groups, colleagues in Regulatory Affairs, Commercial Operations & Legal functions as well as other Gilead global functions and external distribution partners.
• Act as an internal escalation contact supporting complex and high impact quality issues, concerns, and decisions.
• Champion the responsible use of artificial intelligence and digital tools to identify, develop, and implement efficiencies across QA International activities, while ensuring appropriate governance, data integrity, regulatory compliance, and human oversight.
• Prime QA representative on cross-functional regional/global projects & process improvement initiatives of considerable impact to the business. • Act as deputy for the Executive Director, as required, supporting complex and high impact quality-related issues, escalations & other topics.