· The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs.
· Lead Generation and Sales: Proactively find and engage potential HNW and UHNW prospective members to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services.
· Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from initial sale through to their first renewal.
· Product and Proposition Knowledge: Develop a comprehensive understanding of our service, proposition and effectively communicating its features, benefits, and value to prospective members.
· Sales Process Management: Manage the entire sales process from prospecting to closing, ensuring a seamless and positive experience for prospective members. Maintain accurate and up-to-date records of customer interactions, sales activities, and progress
· Target Achievement: Meet or exceed monthly/quarterly sales targets and Key Performance Indicators (KPIs) set by Business Development Director.
· Market Research: Stay updated on industry trends, competitor activities, and market developments to identify new sales opportunities and strategies.
· Collaboration: Work closely with cross-functional teams such as proposition to find out the latest member benefit to drive sales, marketing to ensure Ten Membership site and social media is supporting sales, whilst liaising with service delivery to keep up to date with member journey and support with renewals.