Essential Duties and Responsibilities include the following: (Other duties may be assigned)
Generate and develop new opportunities within the assigned account base to increase revenue by cold calling, utilizing existing business partners and existing account management relationships
· Manage a set of key accounts to meet immediate customer needs with the objective of growing and retaining our most valued clients
· Be a trusted advisor to our current customers
· Work to maintain existing revenue but seek opportunities to cross-sell existing customers on the value of Fusion’s suite of services
· Understand client needs by tailoring custom solutions through consultative selling
· Responding to RFPs, making compelling business cases, and contracting for work
· Collaborating with internal and external partners from sale through implementation.
· Use business savvy and problem-solving skills to help customers understand opportunities to serve their customers, save resources, secure information, and sustain systems
· Streamline processes and effectively manage sales activities and forecasting
· Manage contact records and customer relationships by utilizing tools and resources, offer suggestions for driving efficiency and productive interactions with customers, and develop one’s own sales technique within our consultative, solutions-focused sales model