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Veeva Systems

Team Lead Operations - OpenData - India

LocationIndia - Mumbai
Work modeon-site
Typefull-time
SeniorityLead
Experience7+ yrs
DepartmentData Operations, Data Operations - APAC
Company size1,001–5,000 people
First seenOct 3, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have15
7+ years of experience in the relevant domain
Experience in the pharmaceutical, healthcare, or commercial sector in India
Good understanding of the Indian healthcare market
Experience leading or supporting a service desk or operations team
Experience leading, coaching, or training teams
Experience creating or improving processes to increase efficiency
Strong problem-solving and time management skills
Ability to learn quickly and work independently
Proficiency in Windows, Google Workspace, Microsoft Office, and other office applications
Strong people management and communication skills
Well-organized with high attention to detail and quality
Ability to balance productivity and quality targets
Ability to motivate teams and meet project deadlines
Fluent in English and Hindi
Bachelor's degree or equivalent
Nice to have4
Experience as a frontline manager in a pharmaceutical company
Experience working with Master Data Management (MDM) systems
Knowledge of medical terminology and data quality standards in the life sciences industry
Experience working with data and databases, or a strong interest in data management
Eligibility1
Applicants must be legally authorized to work in India
Skills
Windows
Google Workspace
Microsoft Office
Master Data Management (MDM)
Benefits
Health insurance
Life insurance
Charitable giving program
Additional annual leave
About the company
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Reporting to the Director, Product – OpenData, India, the Team Lead Operations – OpenData India will manage and support the Data Stewardship team responsible for maintaining the quality of the India OpenData offering within the APAC region.
In addition to leading the team, you will also perform Data Steward responsibilities, including researching and updating healthcare provider and organization records, contacting hospitals and group practices to verify information, and maintaining accurate provider affiliation data.
If you are passionate about data quality, process excellence, and team leadership, this is an excellent opportunity to make a meaningful impact.
This role is based at Veeva’s Mumbai office. Applicants must be legally authorized to work in India.
What You’ll Do
•
Recruit, train, coach, and retain Data Stewards.
•
Monitor team performance and provide regular feedback.
•
Assign work and managing resources to meet project deadlines.
•
Create and improve processes to ensure high-quality data.
•
Audit the quality of work completed by Data Stewards.
•
Ensure the team meets productivity and quality targets.
•
Manage the day-to-day operations of the Data Stewardship team.
•
Report team progress and key updates to the manager.
•
Handle additional data stewardship tasks assigned by management.
Requirements
•
7+yrs of experience in the relevant domain.
•
Experience in the pharmaceutical, healthcare, or commercial sector in India.
•
Good understanding of the Indian healthcare market.
•
Experience leading or supporting a service desk or operations team.
•
Experience leading, coaching, or training teams.
•
Experience creating or improving processes to increase efficiency.
•
Strong problem-solving and time management skills.
•
Ability to learn quickly and work independently.
•
Proficiency in Windows, Google Workspace, Microsoft Office, and other office applications.
•
Strong people management and communication skills.
•
Well-organized with high attention to detail and quality.
•
Ability to balance productivity and quality targets.
•
Ability to motivate teams and meet project deadlines.
•
Fluent in English and Hindi.
•
Bachelor’s degree or equivalent.
Nice to Have
•
Experience as a frontline manager in a pharmaceutical company.
•
Experience working with Master Data Management (MDM) systems.
•
Knowledge of medical terminology and data quality standards in the life sciences industry.
•
Experience working with data and databases, or a strong interest in data management.
Perks and Benefits
•
Health & wellness programs
•
Life Assurance
•
Veeva charitable giving program
•
Additional annual leave over Christmas break
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Legal
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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