Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.
Engineering - Design: Knowledge of processes, techniques and methods of engineering in a manufacturing environment; ability to design and implement materials, structures, machines, devices, systems and processes that safely realize a desired objective or invention.
Level Working Knowledge:
• Assists in problem resolution, drafting and writing specifications for engineering practices.
• Works with basic, routine components of the engineering discipline in manufacturing.
• Performs basic installation, maintenance and repairs for a specific engineering function.
• Follows relevant standards, policies and practices in engineering operations.
• Reports unusual engineering issues and considerations regarding manufacturing operations to senior staff.