Key Account Manager - Team Lead - EDC(Retail) - Palakkad
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Before you apply
LocationPalakkad, Kerala
Work modeon-site
SeniorityLead
DepartmentSMB QR_SB_EDC, KAM Sales
Company size10,000+ people
PostedOct 21, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Increase sales of devices amongst merchants in a specified area
Physical movement into micro markets, identifying and selling to good quality merchants
Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
Adhere to the risk guidelines shared by the team
Visit merchant and resolve issues highlighted as high risk
Seek references of other good merchants from the converted clients
Engage with various Business & Technology Teams within Paytm to identify common bottlenecks especially on Technology front
Be a brand ambassador for Paytm
Identify and meet potential clients by growing, maintaining and leveraging your network
Good exposure in B2B field sales, cold calling, pre-sales and lead generation
Understanding of Technology and User Experience
Possess good communication, sales and negotiation skills
Willingness to experiment and improve continuously
Applicants must possess bachelor's degree or above
About the company
About Us:
Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the role
About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Requirements
Expectations/ Requirements
Responsibilities
● The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
● The role will require physical movement into micro markets, identifying and selling to good quality merchants.
● Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
● Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
● Seek references of other good merchants from the converted clients
● Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
● Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Nice to have
Superpowers/ Skills that will help you succeed in this role
● Identify and meet potential clients by growing, maintaining and leveraging your network.
● Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
● Understanding of Technology and User Experience
● Should possess good communication, sales and negotiation skills
● Willingness to experiment and improve continuously
Benefits
Why join us:
A collaborative output driven program that brings cohesiveness across businesses through technology.
Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedbacks from your peer teams on your support of their goals.
Respect, that is earned, not demanded from your peers and manager.
Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!.
Education: Applicants must possess bachelor’s degree or above.