Donation Attendant Plaza FT
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Before you apply
LocationAnnandale, VA, US
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentRetail Non-Management
Company size1,001–5,000 people
PostedOct 20, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Previous customer service experience
Ability to provide exceptional customer service to internal and external customers
Ability to read, write, and comprehend basic instruction in English
Ability to effectively communicate verbally with associates and customers
Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling, and climbing for prolonged periods
Ability to lift up to 50 pounds frequently
Minimum of six months previous work experience
High school diploma or equivalent
Ability to work in a team environment
Previous experience working in a warehouse environment
Previous pallet packing and forklift experience
Basic computer skills
Multilingual with proficiency in English
Overview
Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.
Responsibilities
Essential Competencies:
Action Oriented Customer Focus Composure Time Management
Essential Duties and Responsibilities:
1.
Provides excellent customer service to all internal and external guests.2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.3. Accurately record donations.4. Ability to independently lift up to a maximum of 50 pounds.5. Ability to safely operate manual and or power equipment (depending on location).6. Responsible for keeping donation area clean and free of debris.7. Completes donor receipts and offers the donor a copy.8. Sorts donated items into designated categories.9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.10. Maintains a clean, neat uniform and appearance.
Other Duties and Responsibilities:
1.
Assists truck and driver helper load/unload donations into company vehicles.2. Performs general housekeeping duties as needed.3. Performs other duties as directed.
Qualifications
Required Qualifications:
1.
Previous customer service experience.2. Ability to provide exceptional customer service to internal and external customers.3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.4. Ability to effectively communicate verbally with associates and customers.5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours – per 8 hour shift)6. Ability to lift up to 50 pounds frequently.
Preferred Qualifications
1.
A minimum of six months of previous work experience.2. High school diploma or equivalent.3. Ability to work in a team environment.4. Previous experience working in a warehouse environment.5. Previous pallet packing and forklift experience.6. Basic computer skills.7. Multilingual with proficiency in English.
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