Niural is a modern global payroll platform that offers US Payroll, US PEO, Global EOR Global payroll, and Global Contractor management in a single unified platform powered by AI. Our next-gen HR and payroll platform provides a net new experience for small to large clients with its own payroll tax engine and modern payment rails. We are committed to redefining how companies operate in a new era of AI, creating truly global solutions that empower businesses to thrive in the digital economy… We offer a collaborative, inclusive, and growth-oriented work environment.
Overview
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We are seeking a detail-oriented and client-focused PEO Implementation Specialist to support the onboarding and setup of new clients across Niural’s payroll, PEO, EOR, contractor, and Canada payroll
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This role is focused on guiding clients through implementation, collecting required information, coordinating internal setup tasks, and ensuring clients are ready for launch.
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The Implementation Specialist will work closely with Sales, Customer Success, Payroll Operations, Benefits, Tax, Global Operations, and Engineering to ensure a smooth transition from signed client to active client.
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This role requires strong organization, clear communication, attention to detail, and the ability to manage multiple client implementations at once.
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Payroll, HRIS, PEO, EOR, or global payroll implementation experience preferred.
Key Responsibilities
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Own and manage client implementations from kickoff through go-live.
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Serve as the primary point of contact for clients during implementation.
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Collect and review required onboarding information, including company details, employee data, payroll history, tax information, benefits information, contractor details, entity details, and required documents.
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Coordinate internal setup tasks across Payroll Operations, Benefits, Tax, Global Operations, Engineering, Customer Success, and Sales.
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Track implementation milestones, deadlines, missing items, risks, and blockers.
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Support payroll setup, including pay schedules, earnings, deductions, employee data, prior payroll information, and payroll history.
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Support PEO onboarding tasks as applicable, including employee setup, benefits coordination, tax setup, and client readiness.
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Support EOR and global payroll onboarding tasks as applicable, including employee information, salary details, country-specific requirements, and internal handoff to global operations.
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Support contractor onboarding setup as needed, including contractor details, payment setup, and required compliance documentation.
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Review client and employee data for accuracy before launch.
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Help prepare clients for first payroll, first invoice, employee onboarding, or applicable go-live milestone.
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Communicate clearly with clients regarding timelines, next steps, required actions, and outstanding items.
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Partner with internal teams to troubleshoot onboarding issues and resolve setup gaps.