• Demonstrated experience leading enterprise transformation programs across ERP, Order Management, Revenue Management, Billing, and Order-to-Cash business functions.
• Proven success delivering large-scale business and technology transformation initiatives involving process redesign, systems integration, operating model changes, and organizational adoption.
• Experience working within highly regulated industries, including financial services, payments, banking, or other compliance-driven environments.
• Strong understanding of regulatory, compliance, risk, and governance considerations and the ability to translate regulatory requirements into business and technology delivery plans.
• Consulting experience strongly preferred, including strategy development, current-state assessments, process improvement, operating model design, business case development, and executive stakeholder management.
• Experience partnering with senior executives to define strategic objectives, establish roadmaps, align stakeholders, and drive execution across complex organizations.
• Deep understanding of project management disciplines, enterprise governance frameworks, and delivery methodologies including Agile, Waterfall, and hybrid approaches.
• Demonstrated ability to manage multiple concurrent workstreams involving business, operations, technology, legal, compliance, finance, and external stakeholders.
• Exceptional leadership, communication, facilitation, and influencing skills with a proven ability to build trusted relationships and drive alignment across global organizations.
• Proven track record delivering complex transformation programs on time, within scope, and within budget.
• Experience within financial services, payments, fintech, or related transaction-processing industries.
• Familiarity with ERP, CRM, Order Management, Revenue Management, Billing, Contract Lifecycle Management, and workflow automation platforms.
• Experience leading regulatory or compliance-driven transformation initiatives.