We’re hiring a Senior Partner Success Manager to own every aspect of account management for the partners who resell Trulioo’s identity verification solutions. You will be the primary account manager and trusted advisor for a portfolio of reseller partners in North America, accountable for the full lifecycle of those relationships — pipeline, enablement, co-selling, expansion, technical alignment, and growth.
This is a success-led, relationship-driven role focused on deepening and growing the partnerships we already have rather than recruiting net-new partners. Your core mandate is growth: you will carry a small year-over-year net-new revenue target across your portfolio. You’ll succeed by making partners exceptional at selling Trulioo, building and reviewing pipeline, upselling their existing clients into new products, and keeping the technical relationship healthy. You’ll sit at the center of a cross-functional effort — coordinating Technical Account Management, Product, Marketing, and Support — to ensure every partner in your portfolio is set up to win.
This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.
This will be a full-time, permanent position working remotely out of North America, with a preference for U.S.-based applicants.