Senior Manager, Global Credit & Collections
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Before you apply
LocationRemote, United States
Work moderemote
Typefull-time
SenioritySenior
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Day-to-day operational owner and subject matter expert (SME) for the Credit & Collections tower
Execute global credit and collections processes, manage customer credit risk, enforce company credit policies and controls, and drive cash collection performance
Lead global credit and collections operations and ensure consistent execution of established credit and collection standards across regions
Execute strategy, operating model, transformation initiatives, compliance requirements, and performance objectives established by OTC leadership
Translate strategic priorities into operational execution, driving adoption of global processes, controls, technologies, and best practices
Deliver measurable business outcomes
Partner closely with Order Management & Billing and Dispute Resolution & Cash Application leaders to resolve payment barriers, improve customer outcomes, reduce credit risk, and support enterprise cash generation objectives
About the company
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
About the role
The Senior Manager, Credit & Collections is the day-to-day operational owner and subject matter expert (SME) for the Credit & Collections tower. This role is responsible for executing global credit and collections processes, managing customer credit risk, enforcing company credit policies and controls, and driving cash collection performance.
Responsibilities
Reporting to the Global Delivery Leader, Order to Cash (OTC), this role leads global credit and collections operations and ensures consistent execution of established credit and collection standards across regions. The Senior Manager is responsible for executing the strategy, operating model, transformation initiatives, compliance requirements, and performance objectives established by OTC leadership. This role translates strategic priorities into operational execution, driving adoption of global processes, controls, technologies, and best practices while delivering measurable business outcomes.
The Senior Manager partners closely with Order Management & Billing and Dispute Resolution & Cash Application leaders to resolve payment barriers, improve customer outcomes, reduce credit risk, and support enterprise cash generation objectives.
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
Legal
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here -**https://www.dieboldnixdorf.com/en-us/about-us/global-locations