Service Coordinator
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Before you apply
Salary$22 – $28/hr
LocationLakewood, CO
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–3 yrs
Company size1,001–5,000 people
PostedOct 9, 2026 · 4w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
1-3 years of industry experience or related customer service experience
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
Excellent customer service and problem-solving skills
High quality organizational skills
Ability to work well under deadlines and to multitask
Ability to build relationships and coalitions within the community
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills
Prolonged periods sitting at a desk and working on a computer
Previous administrative experience
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy
Skills
Microsoft Office
Microsoft Word
Microsoft Excel
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short term disability
401(k)
Paid vacation
Company vehicle
Training and development
About the company
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
About the role
This position is responsible for organizing, scheduling, and managing the flow of activities for the field technicians. They monitor/adjust the daily schedule as needed to complete the expected and upcoming work in the short term. This position is responsible for collaborating with managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish.
Essential Duties & Responsibilities:
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Schedule appointments for clients, answer phones and track clients’ service records.
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Assess the needs of clients and connect them with the correct provider.
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Create and maintain a directory of providers and resources.
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Create and maintain a database of clients and client needs.
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Bill completed service SRs for local accounts.
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Order any materials needed for the required service.
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Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully.
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Evaluate the quality of all services and identify areas that need improvements.
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Ensure each client is given the necessary services and follow up to fill ongoing service needs.
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Maintain good relationships with providers and clients to keep customer base.
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Monitor the services being provided and stay up to date on any services being introduced or discontinued.
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Expand the list of resources and providers to assure there are no gaps in services.
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Answer telephones and respond to email inquiries in the office.
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Perform other duties assigned by management.
Education/Qualification:
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1-3 years of industry experience or a related customer service experience required.
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Previous administrative experience preferred.
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Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel.
•
Excellent customer service and problem-solving skills.
•
High quality organizational skills.
•
The ability to work well under deadlines and to multitask.
•
The ability to build relationships and coalitions within the community.
•
Excellent verbal and written communication skills.
•
Excellent critical thinking and problem-solving skills.
Other Duties:
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Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
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Performs other duties as assigned.
Physical Requirements:
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Prolonged periods sitting at a desk and working on a computer.
Compensation:
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$22 - $28/hr. depending on experience
Anticipated Close:
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12.16.2026
Benefits and Perks:
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Excellent pay
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Medical, dental, vision
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Company paid life insurance
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Company paid short-term disability
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401K with employer match
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Paid vacation and company holidays
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Training and Career Development
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Company vehicle (if job applicable)
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Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Our Commitment:
Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.
Our EEO Statement:
Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.