· Define integration requirements between Driver•i and third-party platforms such as ELDs, TMS, fleet management, routing, dispatch, and other enterprise systems.
· Work directly with customers, partners, and resellers to understand workflows, business requirements, and integration opportunities.
· Independently create workflow diagrams, process flows, requirements, and solution proposals prior to engineering implementation.
· Evaluate multiple solution approaches and recommend the best option based on customer value, scalability, technical feasibility, and long-term platform strategy.
· Drive product initiatives from discovery through launch, including requirements, prioritization, stakeholder alignment, testing, rollout, and adoption.
· Coordinate with customers, partners, and internal teams to proactively identify and resolve blockers throughout delivery.
· Identify opportunities to automate, standardize, or productize recurring operational activities.
· Contribute to roadmap planning through customer feedback, market insights, and business objectives.
· Perform light technical analysis, API validation, scripting, querying, or troubleshooting where appropriate.