AVP, Policy Servicing_System and Product Support
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Before you apply
Typefull-time
SeniorityVP
Experience5+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience of at least 5 years in Life Insurance
At least 3 years in managerial/supervisory experience
Good communication skills - written & verbal
Interpersonal skills
Supervisory skills
Delegation skills
Solving complex problems
Decision making skills based on the analysis of multiple sources of information
Strong in working knowledge of Microsoft Office applications
Experience in Business Analysis or System Support related experience
Involved in project implementations
Skills
Microsoft Office
Manager, System & Product Support – Policy Processing
Job Description:
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To ensure that Divisional Projects key deliverables for Customer Service, Policy Processing and Branch Ops are met in accordance to the project plan and to report progress status to HOD.
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To review the business requirements documents and functional specification documents for the projects / system enhancements.
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To train, develop and manage the Project Support team to be able to carry out their tasks, monitor their progress and deliverables
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To lead the periodic RSAs prioritization discussion with stakeholders on the list of outstanding RSAs for each bundle releases.
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To take on Project Manager role for special project assigned and perform project planning, monitoring, reporting, problem-solving and decision-making where applicable
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Provide direction and assistance to staff to resolve day-to-day problems
The Requirement:
•
Experience of at least 5 years in Life Insurance, with at least 3 years in managerial/supervisory experience.
•
Preferably with experience in Business Analysis or System Support related experience
•
Added advantage if involved in project implementations
•
Good communication skills - written & verbal
•
Interpersonal skills
•
Supervisory skills
•
Delegation skills
•
Solving complex problems
•
Decision making skills based on the analysis of multiple sources of information
•
Strong in working knowledge of Microsoft Office applications