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Program and Operations Coordinator

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Before you apply
LocationOff-Campus: Scottsdale
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
DepartmentInstructional Design and Technology
Company size10,000+ people
PostedOct 21, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
Highly organized and proactive
Passionate about transforming education through innovative design, enhanced pedagogy, and technology
Thrives in fast-paced, collaborative environments where organization, communication, and continuous improvement make a meaningful impact
Highly motivated, adaptable, and committed to supporting teams that create exceptional learning experiences
Ability to ensure every project stays on track by maintaining accurate records, coordinating across teams, anticipating needs, and communicating proactively
Skills
Airtable
Jira
Job Profile:
Instructional Technologist 1
Job Family:
Instructional Design and Technology
Time Type:
Full time
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Associate’s degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Assesses and provides instructional design support for in one or more units to develop resources and materials to support teaching and learning.
Job Description:
Are you passionate about transforming education through innovative design, enhanced pedagogy, and technology? Do you thrive in fast-paced, collaborative environments where organization, communication, and continuous improvement make a meaningful impact? Are you highly motivated, adaptable, and committed to supporting teams that create exceptional learning experiences? If so, keep reading below for this Program and Operations Coordinator opportunity!
About the company
ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.
Want to know more about working at EdPlus? Watch this short video!
We are seeking a highly organized and proactive Program and Operations Coordinator to join our dynamic, mission-driven EdPlus Digital Learning (EDL) team. Every day you will make a difference in the lives of others by helping shape the future of digital learning at one of the world’s most innovative universities. You will play a critical role in supporting the design and scalable delivery of online learning experiences that increase student success and expand access to education around the globe.
Every course our team builds moves through a pipeline: it is scoped, assigned, developed, approved, scheduled, and revised. At any given time, hundreds of courses are somewhere in that journey. Your role is to ensure every project stays on track by maintaining accurate records, coordinating across teams, anticipating needs, and communicating proactively. Your work enables instructional designers to focus on designing engaging, learner-centered experiences while helping faculty and stakeholders stay informed and aligned.
This is more than an operations role; it’s an opportunity to contribute to a future-thinking organization where thoughtful coordination, process improvement, and collaboration directly support the success of learners worldwide. When the tracking is accurate and communication happens early, designers spend more time designing, faculty are never surprised, and students receive high-quality courses on time. If you’re energized by creating order, improving systems, and helping cross-functional teams do their best work, we’d love to meet you.
Essential Duties:
Course Tracking and Data Management
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Track, maintain, and continuously improve course development records, schedules, approvals, and related data using Airtable, Jira, and other project management and tracking systems to ensure accuracy, visibility, and accountability.
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Manage and maintain comprehensive documentation for EdPlus course development activities, including program affiliations, timelines, development status, approvals, communications, and supporting records.
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Monitor course schedules and development milestones, proactively identifying delays or missing approvals, communicating with program managers and stakeholders, and coordinating adjustments as needed.
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Prepare and distribute reports, dashboards, status updates, presentations, briefing materials, and other documentation to support instructional design leadership and stakeholder decision-making.
Instructional Design Team and Program Support
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Serve as the primary coordinator and administrative support for the instructional design team by managing workflows, timelines, resources, scheduling, documentation, and quality assurance activities across multiple concurrent projects.
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Support the onboarding, coordination, and execution of new course development initiatives, program launches, and other operational projects led by EDL leadership.
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Support the Assistant Director of Program Learning Experience and the Associate Director of EDL Operations with program-level initiatives, operational planning, process improvements, and special projects.
Communication and Stakeholder Coordination
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Act as a liaison among instructional designers, faculty, program managers, and other EdPlus units to facilitate effective communication, collaboration, course development, scheduling, and maintenance.
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Develop, maintain, and enhance operational tools, Airtable automations, interfaces, job aids, training materials, videos, and other resources that improve team processes, communication, and efficiency.
Assume or coordinate other duties or projects as assigned or directed.