Education & Experience Requirements
• Bachelor’s degree in related healthcare field required. If an RN must have a BSN. Master’s Degree preferred.
• 3-5 years in a leadership role along with clinical experience in one of the following: nursing, physician assistant, physical therapy, respiratory therapy.
• Receive CPHQ Certificate (Certified Professional in Healthcare Quality) from the National Association for Healthcare Quality (NAHQ) within 3 years after being in the position
• LEAN or Six Sigma education/certification preferred.
• -Knowledge of Microsoft Office Suite preferred (Word, Excel, PowerPoint, Outlook)
• If applicable the ability to obtain necessary license and certifications as needed within 3 months of employment (i.e. Surgical Clinical Reviewer – SCR, for NSQIP/MBSAQIP Program)
• Ability to speak, write, understand, and communicate in English Language
• Perform multiple duties in a high-volume area
• Demonstrate analytical skills as well as accuracy and attention to details
• Ability to deal professionally and efficiently with all staff and all levels of management and external constituencies.
• Self-starter, self-motivated and ability to work without supervision
• Flexible, organized, and able to set priorities
• Excellent telephone manners and good communication skills
• Exhibit courteous, cooperative, and professional attitude at all times
• Retains composure under stress