The Associate Director reports to the Associate Chief Nursing Officer for Emergency Services and Women and Infants, with matrixed accountability to the Director of Patient Flow for patient access, throughput, capacity management, transfer performance, and system-level coordination. The position also partners closely with relevant physician and service line leadership to ensure alignment of clinical, operational, and strategic priorities.
The Associate Director, Time-Critical Disease Programs provides enterprise-wide strategic, operational, and programmatic leadership across a portfolio of high-acuity, time-sensitive services, including Trauma, Burn, Comprehensive Stroke, STEMI, Emergency General Surgery, and Vascular Emergencies. The role is responsible for integrating the clinical, operational, and strategic components of these programs to ensure reliable, coordinated, and evidence-based care across the continuum—from pre-hospital recognition and activation through timely access, definitive treatment, inpatient care, and post-acute transition.
The Associate Director is responsible for ensuring effective and efficient entry into the OSUWMC clinical enterprise, coordinating high-quality and compliant care, advancing program performance, and developing strategies to support sustainable programmatic growth. The role translates clinical and operational priorities into measurable performance improvement, establishes systems to reduce variation and delay, and ensures that program infrastructure and resources evolve with patient demand and regional needs.
A central focus of the position is to strengthen and expand OSUWMC’s role as a regional destination for time-critical disease through improved clinical outcomes, high-reliability care delivery, operational excellence, and strategic partnerships with pre-hospital EMS agencies, referring hospitals, and other regional healthcare organizations. This includes strengthening referral and transfer pathways, improving regional access to definitive care, developing EMS and community partnerships, and identifying opportunities to expand the reach and capabilities of the programs.
This position reports directly to the Associate Chief Nursing Officer for Emergency Services and Women and Infants, with matrixed accountability to the Director of Patient Flow and partnership with relevant physician and service line clinical leadership.
The Associate Director serves as a key integrator across physician leadership, nursing, patient flow, hospital operations, quality, and regional partners to drive program excellence, regulatory and accreditation readiness, quality and performance improvement, operational reliability, and strategic growth within a complex academic medical center environment.