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SY
Synechron

Lead ServiceNow SPM Developer

Salary$130k – $135k
LocationCharlotte, NC
Typefull-time
SeniorityLead
Experience10+ yrs
Company size10,000+ people
PostedAug 31, 2026 · 1mo ago
Verified live11h ago
At a glanceSummarised by Seekless from the posting.
Must have21
10+ years of overall IT experience
7+ years of hands-on ServiceNow development experience
Strong experience implementing and supporting ServiceNow Strategic Portfolio Management (SPM)
Expertise in Demand Management
Expertise in Project Portfolio Management (PPM)
Expertise in Resource Management
Expertise in Agile Development
Expertise in Strategic Planning
Expertise in Innovation Management
Strong ServiceNow development experience using JavaScript
Strong ServiceNow development experience using Business Rules
Strong ServiceNow development experience using Client Scripts
Strong ServiceNow development experience using Script Includes
Strong ServiceNow development experience using UI Policies
Strong ServiceNow development experience using Flow Designer
Strong ServiceNow development experience using Integration Hub
Experience developing REST and SOAP integrations
Strong understanding of ServiceNow platform architecture, CMDB, and data modeling
Experience with ServiceNow ITSM and ITOM modules
Knowledge of Agile, Scrum, and SAFe methodologies
Excellent communication, stakeholder management, and leadership skills
Nice to have6
Experience integrating ServiceNow with Jira, Azure DevOps, SAP, Salesforce, and Workday
Experience with ServiceNow Performance Analytics and Reporting
Knowledge of App Engine Studio and Automation Engine
Experience with ServiceNow AI capabilities, Predictive Intelligence, and GenAI features
Exposure to cloud platforms such as Azure or AWS
Experience in Banking, Financial Services, Insurance, or Healthcare domains
Skills
ServiceNow
Strategic Portfolio Management (SPM)
Demand Management
Project Portfolio Management (PPM)
Resource Management
Agile Development
Strategic Planning
Innovation Management
JavaScript
Business Rules
Client Scripts
Script Includes
UI Policies
Flow Designer
Integration Hub
REST
SOAP
CMDB
ITSM
ITOM
Agile
Scrum
SAFe
Jira
Azure DevOps
SAP
Salesforce
Workday
Performance Analytics
Reporting
App Engine Studio
Automation Engine
Predictive Intelligence
GenAI
Azure
AWS
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Retirement savings plan
Commuter benefits
Paid annual leave
Sick leave
Maternity leave
Paternity leave
Training opportunities
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.
Our challenge
We are seeking a highly experienced Lead ServiceNow SPM Developer to lead the implementation, customization, and enhancement of ServiceNow Strategic Portfolio Management (SPM) solutions. The ideal candidate will have deep expertise in ServiceNow SPM modules, platform development, integrations, workflow automation, and project portfolio governance.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $130k - $135k/year & benefits (see below).
The Role
Responsibilities:
•
Lead the design, development, and implementation of ServiceNow Strategic Portfolio Management (SPM) solutions.
•
Configure and customize SPM modules including Demand Management, Project Portfolio Management (PPM), Resource Management, Agile Development, and Strategic Planning.
•
Gather business requirements and translate them into scalable ServiceNow solutions.
•
Develop and maintain business rules, client scripts, script includes, workflows, Flow Designer solutions, UI policies, and catalog items.
•
Design and implement integrations with enterprise applications such as Jira, Azure DevOps, SAP, Salesforce, and Workday.
•
Build dashboards, reports, KPIs, and executive-level portfolio management insights.
•
Optimize project lifecycle management, governance processes, capacity planning, and resource allocation.
•
Lead code reviews, technical design sessions, and implementation best practices.
Requirements:
•
10+ years of overall IT experience.
•
7+ years of hands-on ServiceNow development experience.
•
Strong experience implementing and supporting ServiceNow Strategic Portfolio Management (SPM).
•
Expertise in:
•
Demand Management
•
Project Portfolio Management (PPM)
•
Resource Management
•
Agile Development
•
Strategic Planning
•
Innovation Management
•
Strong ServiceNow development experience using:
•
JavaScript
•
Business Rules
•
Client Scripts
•
Script Includes
•
UI Policies
•
Flow Designer
•
Integration Hub
•
Experience developing REST and SOAP integrations.
•
Strong understanding of ServiceNow platform architecture, CMDB, and data modeling.
•
Experience with ServiceNow ITSM and ITOM modules.
•
Knowledge of Agile, Scrum, and SAFe methodologies.
•
Excellent communication, stakeholder management, and leadership skills.
Preferred, but not required:
•
Experience integrating ServiceNow with Jira, Azure DevOps, SAP, Salesforce, and Workday.
•
Experience with ServiceNow Performance Analytics and Reporting.
•
Knowledge of App Engine Studio and Automation Engine.
•
Experience with ServiceNow AI capabilities, Predictive Intelligence, and GenAI features.
•
Exposure to cloud platforms such as Azure or AWS.
•
Experience in Banking, Financial Services, Insurance, or Healthcare domains.
We offer:
•
A highly competitive compensation and benefits package.
•
A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
•
10 days of paid annual leave (plus sick leave and national holidays).
•
Maternity & paternity leave plans.
•
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
•
Retirement savings plans.
•
A higher education certification policy.
•
Commuter benefits (varies by region).
•
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
•
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
•
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
•
Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
•
A flat and approachable organization.
•
A truly diverse, fun-loving, and global work culture.
Legal
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Candidate Application Notice
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