Network Support Specialist (TACLANES)
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Before you apply
SalaryNo pay range posted
LocationHanscom AFB, MA, US
Work modeon-site
Typefull-time
SeniorityMid
Experience3+ yrs
Company size501–1,000 people
PostedMay 1, 2026 · 6mo ago
Verified live16h ago
May no longer be actively hiring
Posted by the company on May 1, 2026No pay range listed, though Massachusetts requires one
At a glanceSummarised by Seekless from the posting.
3+ years experience in a network support role
Associate’s degree in a related field (additional work experience may be substituted)
Must be Security+ CE certified
Must have extensive TACLANES experience and training
Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches
Strong network debugging and network troubleshooting skills
Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, and Wireshark
Strong working knowledge and excellent troubleshooting skills of Layer 2 and Layer 3 protocols in a VoIP environment
Working knowledge of IP address management, DHCP, Radius, Syslog, and DNS
Good understanding of cabling (Fiber/CAT5E etc.)
Knowledge of firewalls, proxies, and UPS
Proficient with network hardware and related software
Demonstrate critical thinking skills for problem identification and resolution
Able to create and maintain operational procedures, topology maps using Visio
Must be self-motivated and have the ability to work effectively in a team environment
Strong communication skills, customer service skills, and attention to detail
Must hold a current Secret clearance
Knowledge of Windows 2016/2019 is a plus
Must be able to lift and carry 50 lbs
Able to work outside of normal business hours to support emergency operations or planned projects as needed
Must be a US citizen
Skills
Cisco
Juniper
DHCP
NMS
Orion NPM
NCM
Cisco ISE
Wireshark
Windows 2016
Windows 2019
Visio
Overview
Abacus Technology is seeking a Network Specialist to provide network and infrastructure support for Hanscom AFB. This is a full-time position.
Responsibilities
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Work with network engineering team managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services.
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Install, configure, and troubleshoot network infrastructure.
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Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture.
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Update and maintain network topology maps, classified and unclassified.
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Assist in securing network systems to meet applicable DoD, AF and DISA compliance.
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Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified and other networks.
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Interface with vendors for warranty claims, hardware/software upgrades and other technology updates.
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Diagnose data issues, open and route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions.
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Maintain detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies.
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Research technical issues and develop solutions.
Qualifications
3+ years experience in a network support role. Associate’s degree in a related field. Additional work experience may be substituted for degree requirements. Must be Security+ CE certified. Must have extensive TACLANES experience and training. Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches. Strong network debugging and network troubleshooting skills. Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, and Wireshark. Strong working knowledge and excellent troubleshooting skills of Layer 2 and Layer 3 protocols in a VoIP environment. Working knowledge of IP address management, DHCP, Radius, Syslog, and DNS is required. Knowledge of Windows 2016/2019 is a plus. Good understanding of cabling (Fiber/CAT5E etc.). Knowledge of firewalls, proxies, and UPS. Proficient with network hardware and related software. Demonstrate critical thinking skills for problem identification and resolution. Able to create and maintain operational procedures, topology maps using Visio. Must be self-motivated and have the ability to work effectively in a team environment. Strong communication skills, customer service skills, and attention to detail. Must be able to lift and carry 50 lbs. Able to work outside of normal business hours to support emergency operations or planned projects as needed. Must be a US citizen and hold a current Secret clearance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
EOE/M/F/Vet/Disabled
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