Advisory Agent, Member and Client Experience
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Before you apply
Location467, rue Kipawa, Témiscaming; Caisse Desjardins du Témiscamingue; Mistissini; Amos; Rouyn-Noranda
Work modeon-site
SeniorityEntry
Company size10,000+ people
PostedJun 30, 2026 · 4mo ago
Verified live1d ago
Evergreen / pipeline role
This company keeps this posting open to collect applicants. It may not correspond to a specific current opening.
At a glanceSummarised by Seekless from the posting.
Action oriented
Collaborates
Communicates effectively
Customer Focus
Innovation
Interpersonal Savvy
Knowledge of French is required
Benefits
Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Health wellness reimbursement
Telework equipment reimbursement
Several opportunities are currently available in the Abitibi-Témiscamingue region.
About the role
As a member and client experience advisory agent, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely. More specifically, you will be required to:
Responsibilities
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Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own
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Contribute to business development and maintain business relationships through service delivery and activities
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Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Benefits
What we offer*
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Competitive salary and annual bonus
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4 weeks of flexible vacation starting in the first year
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Defined benefit pension plan that provides predictable, stable income throughout retirement
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Group insurance including telemedicine
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Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
Requirements
What you bring to the table
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Regardless of your experience or education, if you’ve always wanted to work in the financial services industry, send us your application. Our recruiters will contact you to find the job best suited to your career goals. The Desjardins Cooperative Institute (DCI)—provides a unique opportunity to receive training for a career suited to your skills, goals and education.
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Knowledge of French is required
Action oriented, Collaborates, Communicates effectively, Customer Focus, Innovation, Interpersonal Savvy
About the company
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
Hiring process
If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Member/client sales and service (FG)