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Dexmate

Lab Operations Specialist

LocationFremont Office
Work modeon-site
Typefull-time
DepartmentOperations
Company size11+ people
First seen3w ago
Last seen2d ago
The role
You’ll build and run the physical operations layer of the company: how material comes in, how it gets tracked, how it reaches the engineer who needs it, and how finished robots get out the door and to a customer in one piece. Today that means inventing the system. Later it means running and scaling it.
This is a hands-on job. You’ll be on the floor, in the lab, and on the loading dock.
What you’ll do
Inventory and materials
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Design and run our inventory system end to end — part numbering, bin and location scheme, receiving, put-away, cycle counts
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Own inventory accuracy across labs, warehouses, and set the accuracy targets we hold ourselves to
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Kit parts for robot builds and get them to the right bench at the right time
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Manage consumables and reorder points: fasteners, cabling, adhesives, PPE, ESD supplies
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Track tools and lab equipment, including calibration schedules and preventative maintenance
Lab operations
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Set and enforce lab organization standards — labeled storage, bench discipline, 5S, clean-as-you-go
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Own ESD compliance and lab safety practices
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Handle battery and hazmat storage in line with our lithium-ion safety requirements
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Support lab buildouts: new benches, test stations, equipment installs
Customer shipping
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Own outbound robot shipments end to end, domestic and international
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Design and source crating and packaging — shock mounting, tip and impact indicators, reusable vs. one-way
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Manage freight forwarders and carriers; quote and book LTL, FTL, and air freight; select Incoterms
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Prepare export documentation: commercial invoices, packing lists, HS classification, certificates of origin
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Maintain serial-number-level tracking and as-shipped configuration records for every unit
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Handle cargo insurance and damage claims
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Coordinate inbound and outbound with our Seoul office
What we’re looking for
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3+ years in hardware lab operations, materials management, or logistics at a hardware, robotics, or capital equipment company
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Direct experience with inbound and outbound logistics, including international shipments
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You’ve built or meaningfully improved an inventory system, not just operated one someone else designed
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Comfortable around engineering hardware — you can read a BOM, understand why a part revision matters, and handle prototypes without damaging them
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High bar for organization and accuracy, and willing to hold other people to it
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Able to lift 50 lbs and be on your feet for much of the day
Strong pluses
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Current hazmat / dangerous goods certification for lithium batteries (49 CFR ground, IATA DGR air). If you don’t have it, we’ll certify you — but someone here needs it before our first unit ships.
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Experience shipping capital equipment internationally: semiconductor tooling, medical imaging, industrial automation, or similar
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Export compliance background — ECCN classification, restricted party screening, license determination
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Forklift certification
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Experience at a company that scaled from prototype builds to customer shipments
More roles at Dexmate
Robotics Data Collection OperatorHead of Industrial DesignSolutions EngineerTechnical Program Manager, Software PlatformSenior Software Engineer, Fleet & Edge
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