DDP Customer Support Technician I
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Before you apply
LocationYokkaichi,JPN
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 28, 2026 · 1w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Performs Tier I procedures and preventative maintenance and wet-cleans
Assists senior engineers with corrective maintenance as needed
Disassembles, cleans and rebuilds kits as part of kit management quality
Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers
Able to diagnose and resolve basic technical problems
Strives to perform established BKM's
Develops the ability to represent Applied Materials to the customer
Uses good customer service skills at all times while maintaining a professional demeanor
Displays respect for the customer by maintaining an orderly work area
Use of hand and power tools
Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities
Understands how the assigned duties relate to others in the team and how the team integrates with others
Has no supervisory responsibilities
Uses standard operating procedures or scientific methods to guide own work and solve standard problems
Impacts own work
Uses communication skills to exchange information
Follows all IP guidelines
Complies with all safety procedures and consistently demonstrates safety as a value
Physically demanding position: extensive walking, standing for extended periods, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs.
Ability to distinguish between colors
Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise
Use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Location:
About the role
Yokkaichi,JPN
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management quality.
Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Strives to perform established BKM’s. Follows all IP guidelines.
Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
Complies with all safety procedures and consistently demonstrates safety as a value.
Requirements
Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Functional Knowledge
•
Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities
Business Expertise
•
Understands how the assigned duties relate to others in the team and how the team integrates with others
Leadership
•
Has no supervisory responsibilities
Problem Solving
•
Uses standard operating procedures or scientific methods to guide own work and solve standard problems
Impact
•
Impacts own work
Interpersonal Skills
•
Uses communication skills to exchange information
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
Legal
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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