Business Analyst, Sales Technology - REMOTE from any US based location
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Before you apply
Salary$55k – $82k
LocationCarmel, IN
Work moderemote · United States
Typefull-time
SeniorityMid
Experience3+ yrs
Company size1,001–5,000 people
PostedOct 13, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in business administration, computer science, information systems, operations, or 8 years of related work experience
3 years of experience in business analysis, insurance operations, licensing, process improvement, testing, including requirements gathering, data analysis, reporting, and stakeholder collaboration
Knowledge of insurance agent licensing, appointments, onboarding, renewals, assignments, hierarchy maintenance, and terminations
Strong knowledge of business analysis practices
Working knowledge of software testing and quality-assurance practices
Strong analytical, critical-thinking, research, root-cause analysis, and problem-solving skills
Excellent written, verbal, facilitation, and presentation skills
Ability to work independently, manage multiple priorities, maintain detailed documentation
Advanced proficiency in Microsoft Excel, including pivot tables, data analysis, data validation, lookups, and organizing and interpreting large data sets
Experience with Business Objects or comparable reporting platforms
Master's degree in computer science, information systems, operations, or 12 years of related field
Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA); Certified ScrumMaster (CSM), ICAgile Certified Professional (ICP); ISTQB Certified Tester Foundation Level (CTFL); Lean Six Sigma Green Belt or Yellow Belt; associate in insurance (AINS), Chartered Property Casualty Underwriter (CPCU)
3+ years of experience supporting insurance agent licensing, distribution operations, systems testing, implementation readiness, process automation, system modernization, or complex operational initiatives
Experience with Jira, Pega, or similar workflow management tools
This position is not eligible for visa sponsorship
All work must be performed within the United States
Able to work Central or Eastern Time hours
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Skills
Microsoft Excel
Business Objects
Jira
Pega
Benefits
Medical insurance
Dental insurance
Vision insurance
Performance bonus
401(k)
Short term disability insurance
Long term disability insurance
Paid time off
Paid holidays
Parental leave
Life insurance
Wellness resources
Job Details
About the company
CNO Financial Group, Inc. (NYSE: CNO) is a leading insurance and financial services company focused on securing the future of middle‑income America. Through brands such as Bankers Life, Colonial Penn, Optavise, and Washington National, CNO delivers life and health insurance, annuities, financial services, and workforce benefits to more than 3.3 million policyholders, supported by $38.3 billion in total assets.
With a strong financial foundation, national presence, and a culture rooted in integrity, excellence, and people‑first values, CNO offers meaningful opportunities for professional growth and impact across its U.S. locations, including its headquarters in Carmel, Indiana.
Legal
This position is not eligible for visa sponsorship.
About the role
CNO Financial Group is hiring a Business Analyst, Sales Technology serves as the liaison between enterprise licensing, technology teams, and key stakeholders to support system enhancements, product implementations, process improvements, automation opportunities, issue resolution, and reporting needs. The role combines business analysis, systems testing, advanced data analysis, and enterprise licensing subject-matter expertise to translate business needs into requirements and actionable insights. This position is dedicated to enterprise licensing while partnering with Sales and other areas whose processes intersect with licensing activities.
Core responsibilities and deliverables:
•
Lead business analysis for enterprise licensing initiatives by eliciting, analyzing, documenting, and validating requirements, process flows, and expected outcomes.
•
Develop and execute test plans, scenarios, cases, scripts, user acceptance testing, regression testing, process validation, and post-implementation verification; document and track defects through resolution.
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Serve as the enterprise licensing subject-matter expert during project planning, testing, implementation, and issue resolution for onboarding, appointments, renewals, assignments, hierarchy changes, terminations, and license maintenance.
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Analyze processes, systems, and operational data to identify service gaps, recurring issues, manual work, control needs, and opportunities for automation or scalable improvement.
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Partner with technology teams and stakeholders in sales and supporting areas to assess upstream and downstream impacts and recommend practical solutions.
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Produce requested operational and ad hoc reports by extracting and analyzing data from business objects and other reporting sources.
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Monitor implemented changes, validate intended outcomes, maintain accurate project and testing documentation, and use approved AI and business tools to improve analysis, reporting, and efficiency.
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Strong knowledge of business analysis practices, including requirements elicitation, process analysis, user stories, acceptance criteria, documentation, and impact assessment.
•
Working knowledge of software testing and quality-assurance practices, including test planning, user acceptance testing, regression testing, defect management, and results validation.
•
Knowledge of insurance agent licensing, appointments, onboarding, renewals, assignments, hierarchy maintenance, and terminations, or the ability to quickly develop this expertise.
•
Strong analytical, critical-thinking, research, root-cause analysis, and problem-solving skills with the ability to develop practical recommendations.
•
Excellent written, verbal, facilitation, and presentation skills, including the ability to explain technical information to nontechnical stakeholders and build cross-functional alignment.
•
Ability to work independently, manage multiple priorities, maintain detailed documentation, and deliver accurate, high-quality work in a changing environment.
•
Advanced proficiency in Microsoft Excel, including pivot tables, data analysis, data validation, lookups, and organizing and interpreting large data sets; experience with Business Objects or comparable reporting platforms, with the ability to learn existing reports, identify appropriate data sources, and produce accurate requested reports.
What you need (Minimum requirements):
•
Bachelor’s degree in business administration, Computer Science, Information Systems, Operations, or 8 years of related work experience.
•
3 years of experience in business analysis, insurance operations, licensing, process improvement, testing, including requirements gathering, data analysis, reporting, and stakeholder collaboration.
•
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What will set you apart (Preferred experience):
•
Master’s degree in computer science, Information Systems, Operations, or 12 years of related field
•
Certified Business Analysis Professional (CBAP), Certification of Capability in Business Analysis (CCBA); Certified ScrumMaster (CSM),), ICAgile Certified Professional (ICP); ISTQB Certified Tester Foundation Level (CTFL); Lean Six Sigma Green Belt or Yellow Belt; associate in insurance (AINS), Chartered Property Casualty Underwriter (CPCU).
•
3+ years of experience supporting insurance agent licensing, distribution operations, systems testing, implementation readiness, process automation, system modernization, or complex operational initiatives, experience with Jira, Pega, or similar workflow management tools.
Benefits
CNO Financial Group offers the following benefits for this position, subject to applicable eligibility requirements:Medical, Dental, and Vision insurancePerformance-based bonus or sales incentive401(k) retirement plan with company matchShort-term & long-term disability insurancePaid time off and 10 corporate holidaysPaid parental leaveCompany-paid life insuranceMental & Financial Well-Being ResourcesClick on this link for additional information.CNO supports a flexible work environment and encourages Associates to work where they are most productive. This position may work fully remote from any US-based location, provided they are able to work Central or Eastern Time hours. All work must be performed within the United States, and occasional travel to corporate offices may be required.Associates living within 60 miles of a corporate office (Carmel, IN; Chicago, IL; or Orlando, FL) have access to work from that location as needed.
Compensation
Pay Range: $54,900.00 - $82,300.00 Annual
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.