Referral Specialist
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Before you apply
Salary$18 – $28/hr
LocationPH 1474 W GRANADA BLVD BLDG
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedNov 2, 2026 · 1d ago
Verified live4h ago
At a glanceSummarised by Seekless from the posting.
High School Grad or Equiv [Required]
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively
Knowledge of electronic medical record
Ability to complete Hospice of the Comforter Orientation and Training, as necessary
Knowledge of intermediate to advanced application of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook as well as internet software
Knowledge of medical terminology
Ability to think critically regarding admission process
Knowledge of patient database system
Knowledge of telephone protocol
Ability to communicate effectively both orally and in writing, and to make professional presentations
Ability to manage difficult or emotional customer situations
Ability to work with culturally diverse groups of both genders
Ability to be respectful and non-judgmental in all dealings with all individuals
Ability to read, analyze and interpret government regulations involving all aspects of hospice care, general business periodicals, professional journals or technical procedures
Ability to maintain strict confidentiality of organization/employee/patient/family/caregiver information
Ability to write effective correspondence including letters, reports and other documentation
Ability to operate standard office machines such as fax, copier, calculator and mail machines
Ability to provide superior customer service to all contacts
General knowledge of how to navigate various web-based applications
ICD-9/10 Knowledge
CPT-4 Knowledge
1+ years of icd-9 and cpt-4 coding experience [Preferred]
Administrative or clerical experience. Healthcare experience, call center experience or related [Preferred]
Physician office billing, registration or scheduling experience
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances
Skills
Microsoft Office Suite
Word
Excel
PowerPoint
Outlook
electronic medical record
patient database system
web-based applications
ICD-9
ICD-10
CPT-4
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off
403(b) retirement plan
Parental leave
Pet benefits
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
•
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
•
Paid Time Off from Day One
•
403-B Retirement Plan
•
4 Weeks 100% Paid Parental Leave
•
Career Development
•
Whole Person Well-being Resources
•
Mental Health Resources and Support
•
Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
1474 W Granada Blvd
City:
Ormond Beach
State:
Florida
Postal Code:
32174
Job Description:
Communicates clearly and concisely with coworkers, patients, and physicians. Demonstrates and conveys a favorable image of the Medical Center and cooperates in a team atmosphere. Consistently works to stay up to date on referral orders to achieve the standard of care. Incorporates patient, physician, and customer needs into decision-making and organizational actions. Answers phone calls promptly, assists patients with questions, and schedules procedures as needed. Maintains referral integrity, processes all orders, and communicates with patients and providers. Checks voice mail and faxes frequently, sorts authorizations/denials, and ensures orders meet insurance requirements. Demonstrates a positive collaborative manner with team members and works well across department boundaries. Other duties as assigned.
Knowledge, Skills, and Abilities:
•
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.
•
Knowledge of electronic medical record.
•
Ability to complete Hospice of the Comforter Orientation and Training, as necessary.
•
Knowledge of intermediate to advanced application of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook as well as internet software.
•
Knowledge of medical terminology.
•
Ability to think critically regarding admission process.
•
Knowledge of patient database system.
•
Knowledge of telephone protocol.
•
Ability to communicate effectively both orally and in writing, and to make professional presentations.
•
Ability to manage difficult or emotional customer situations.
•
Ability to work with culturally diverse groups of both genders.
•
Ability to be respectful and non-judgmental in all dealings with all individuals.
•
Ability to read, analyze and interpret government regulations involving all aspects of hospice care, general business periodicals, professional journals or technical procedures.
•
Ability to maintain strict confidentiality of organization/employee/patient/family/caregiver information.
•
Ability to write effective correspondence including letters, reports and other documentation.
•
Ability to operate standard office machines such as fax, copier, calculator and mail machines.
•
Ability to provide superior customer service to all contacts.
•
Physician office billing, registration or scheduling experience.
•
General knowledge of how to navigate various web-based applications.
•
ICD-9/10 Knowledge.
•
CPT-4 Knowledge.
Education:
•
High School Grad or Equiv [Required]
Work Experience:
•
1+ years of icd-9 and cpt-4 coding experience [Preferred]
•
Administrative or clerical experience. Healthcare experience, call center experience or related [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
•
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$17.80 - $28.48
Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.