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HellmannCustoms Brokerage Manager
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Before you apply
Salary$110k – $140k
LocationOHare AptChicago
Work modeon-site
Typefull-time
SenioritySenior
Experience5–7 yrs
Company size10,000+ people
PostedOct 29, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience
High School Diploma or GED
Five – Seven years of experience in a customs brokerage agent position
Two years of prior experience in a supervisory role
Must have brokers license
Financial acumen – understands business drivers
Results-oriented – drives strategy and execution
Leadership – demonstrates professionalism
Customer-focused
Organizational skills
Time management and prioritization
Adaptable / flexible to high-pressured environment
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
Strong written and verbal communication skills in English
Ability to calculate figures and amounts such as freight rates, discounts, and other percentages
Analytical skills / problem-solving ability
Coaching skills – able to train, coach, and develop subordinates
Proficient in world geography, shipping documentation, and Incoterms
Skills
Microsoft Office Suite
Excel
PowerPoint
Word
Email
Internet
Benefits
Health insurance
401(k)
Tuition assistance
Incentive compensation
About Us
Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.
Benefits
This position has a base compensation range of $110,000.00 to $140,000.00. In addition to this base compensation, you’ll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.
About the role
The Customs Brokerage Manager will manage the product team for his/her assigned department and be responsible for governmental compliance, timely processing of clearances, timely processing of security filings, levels of working capital, quality outcomes to internal and external stakeholders, volume and revenue growth, yield, and operating efficiency. The Customs Brokerage Manager ensures client satisfaction is achieved and company policies adhered to while maximizing profitability for Hellmann.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Ensures that customs and governmental processes, procedures and activities are performed and managed based on global, country specific and port specific governmental regulations.
• Keeps abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are properly trained and equipped with the knowledge to maintain a compliant environment
• Attends local, regional or national training classes or conferences as needed to enhance skills and retain industry knowledge
SUPERVISORY RESPONSIBILITIES
This position supervises employees and may supervise temporary employees from time to time based on projects.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
• Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination
of education and work experience will be considered in lieu of educational requirement
• High School Diploma or GED required
• Five – Seven years of experience in a customs brokerage agent position
• Two years of prior experience in a supervisory role required
• Must have brokers license
KNOWLEDGE, SKILLS & ATTRIBUTES
• Financial acumen – understands business drivers
• Results-oriented – drives strategy and execution
• Leadership – demonstrates professionalism
• Customer-focused
• Organizational skills
• Time management and prioritization
• Adaptable / flexible to high-pressured environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
• Proficient in world geography, shipping documentation, and Incoterms preferred
• Strong written and verbal communication skills in English in order to present information to customers, management, and subordinates in a professional setting
• Ability to calculate figures and amounts such as freight rates, discounts, and other percentages
• Analytical skills / problem-solving ability
• Coaching skills – able to train, coach, and develop subordinates
PHYSICAL DEMANDS
While performing the duties of this job, the employee is:
• Frequently required to stand, and walk
• Regularly required to sit for extended periods
• Regularly uses arms to reach, hands and fingers for computer and phone use
• Speaking clearly and listening for heavy phone contact
• Requires close-up and computer screen distance vision ability
• Requires overnight travel – 20 – 30%
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ENVIRONMENT
The work environment characteristics are similar to those of an office setting with various office equipment.
Legal
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!
Hiring process
If you are excited by this fantastic opportunity and have what it takes, then click APPLY!