UA
UabINFORMATION SYSTEMS SPECIALIST II
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Before you apply
Salary$48k – $62k
LocationUniversity
Typefull-time
SeniorityMid
Experience3+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Computer Science, Information Technology or a related field
Three (3) years of related experience
Understands network protocols, system architecture, and cybersecurity principles
Familiar with various operating systems, databases, and enterprise applications
Knowledge of data storage, retrieval, and security best practices
Ability to diagnose and resolve hardware, software, and network issues efficiently
Experience with coding, system integration, and automation tools
Ability to work independently and as part of a team
Ability to use personal computer, cell phone, tablet and other devices
Strong written and verbal communication skills for technical reports and user support
Detail oriented
Aptitude for analyzing complex technical issues and implementing effective solutions
Ensures accuracy in system configurations, security protocols, and troubleshooting processes
Ability to provide effective remote support through phone, video calls, including FaceTime, and remote software access
Ability to partner with third-party vendors including printer technicians, Dell support, and other external service providers
Work experience may substitute for education requirement
Ability to provide after-hours technical support on an as-needed basis including early mornings or evenings
Lifting and carrying a minimum of twenty (20) pounds
Climbing stairs
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status
As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates
Skills
Python
Dell support
Benefits
Health insurance
Dental
Vision
Flexible spending account
Health savings account
Pension
403(b)
457(b)
Accident insurance
Identity theft protection
Pet benefits
Life insurance
Disability insurance
Employee assistance
Vacation
Sick leave
Paid holidays
Personal holidays
Educational assistance
Information Systems Specialist II
About the role
The posting is intended to describe the general content and requirements of this position and is not intended to be an exhaustive statement of duties.
Position Summary
Responsible for managing, supporting, and maintaining information systems within an established framework. This role includes evaluating system requirements, resolving complex technical issues, and supporting the development, maintenance, and optimization of software applications and network infrastructure.
Key Responsibilities
· Manages technical aspects of departmental systems.
· Provides troubleshooting and assistance for hardware, software, and network-related issues
· Manages and maintains computer systems, networks, and software applications.
· Assists in the development, testing, and implementation of software applications.
· Maintains records of system configurations, updates, and troubleshooting procedures.
· Provides guidance and training to users on system functionalities and best practices.
· Develops scripts or automation tools to streamline repetitive tasks and improve workflow efficiency.
· Performs other duties as assigned
Bachelor’s degree in Computer Science, Information Technology or a related field and three (3) years of related experience required. Work experience may substitute for education requirement.
Knowledge, Skills, and Abilities
· Understands network protocols, system architecture, and cybersecurity principles.
· Familiar with various operating systems, databases, and enterprise applications.
· Knowledge of data storage, retrieval, and security best practices.
· Ability to diagnose and resolve hardware, software, and network issues efficiently.
· Experience with coding, system integration, and automation tools.
· Ability to work independently and as part of a team
· Ability to use personal computer, cell phone, tablet and other devices
· Strong written and verbal communication skills for technical reports and user support.
· Detail oriented
· Aptitude for analyzing complex technical issues and implementing effective solutions.
· Ensures accuracy in system configurations, security protocols, and troubleshooting processes.
· Ability to provide after-hours technical support on an as-needed basis including early mornings or evenings to assist night shift operations and accommodate scheduled maintenance, while understanding this is not an on-call position.
· Ability to provide effective remote support through phone, video calls, including FaceTime, and remote software access to troubleshoot and resolve user issues from offsite locations.
· Ability to partner with third-party vendors including printer technicians, Dell support, and other external service providers to coordinate effective technical support and maintain smooth operations for end users.
· Performs other duties as assigned
Physical Requirements
· Lifting and carrying a minimum of twenty (20) pounds
· Climbing stairs
Compensation and Benefits
· Starting Salary Range: $47,665-61,965 annually (commensurate with experience and qualifications). This position is not eligible for OT pay.
· Benefits include Multiple Health Care Plan options, Dental, Vision, Pre-tax Flexible Spending Account, Health Savings Account, Participate in the RSA Pension plan, 403(b) and 457(b) Retirement savings plans, Accident Insurance, Identity Theft Protection, Pet Benefits, Life/AD&D & Disability Insurance, UAB Employee Wellness, Employee Assistance and Counseling, Vacation, Sick Leave, 9 Paid Holidays/Year, 3 Personal Holidays Year, Educational Assistance for Employees and Families.
Legal
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.