OR
OracleSupport Technician II, Fulfillment Center (226 Days) Bond Funded
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Before you apply
LocationDallas-Edtech-Business Services
Work modeon-site
Typefull-time
SeniorityMid
Experience2+ yrs
Company size10,000+ people
First seenNov 3, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Required High School Diploma or GED
Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
2+ years of experience in technical roles
Knowledgeable in Google Sheets
Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
Knowledge of Mac OS, iOS, Chrome OS, Google Applications for Education
Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
Strong verbal and written communication skills
Excellent customer service skills
Preferred Licenses/Certifications - ITIL
Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets
Skills
Google Sheets
Microsoft Operating Systems
Microsoft Office Suite
Office 365
Mac OS
iOS
Chrome OS
Google Applications for Education
Responsibilities
• Provide higher level technical support and troubleshooting in resolving technology repairs, and serve as a technical escalation point for all Fulfillment Center operations staff to resolve technical problems or configurations.
• Monitor Fulfillment Center operations, and support and provide guidance to technicians and vendor staff on daily technology fulfillment, repairs, and inventory.
• Assist with managing districtwide device deployment projects.
• Ensure all new technology device purchases are properly processed in the district Asset Management system.
• Ensure accurate staging, tracking, and deployment of district technology assets, including laptops, Chromebooks, iPads, and related equipment.
• Support inspection, repair coordination, and redeployment processes.
• Assist with inventory counts, audits, and reconciliation.
• Ensure all requests are completed and tickets resolved.
• Other duties as assigned
Requirements
• Required High School Diploma or GED
• Licenses/Certifications
• Required/Preferred License/Certification (use text field to specify) Other Licenses/Certifications
• Required Licenses/Certifications -Must have one of the following certifications: CompTIA A+, Google Workspace Administrator, or Apple Certified Support Professional
• Preferred Licenses/Certifications - ITIL
• Required 2+years of experiance in technical roles
• Knowledgeable in Google sheets
• Knowledge of Microsoft Operating Systems, Microsoft Office Suite and Office 365
• Experience repairing and refurbishing technology devices such as laptops, Chromebooks, or tablets preferred
• Knowledge of Mac OS, IOS, Chrome OS, Google Applications for Education
• Knowledge in troubleshooting and resolving operating system and software issues, and resolving technology hardware failures
• Strong verbal and written communication skills
• Excellent customer service skills
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